Room was very clean and cool; very spacious. Not noisy at all.

Liked: Very clean and staff was very courteous and helpful at all times.
Disliked: Nothing.

Enjoyed the stay and would definitely stay again. Staff is friendly and professional. Rates are reasonable. Only wished that there were arrangements with the parking garage for discount.

Liked: Very comfortable and clean.
Disliked: No onsite parking.

This hotel was very comfortable and convenient. It served the purpose of our stay and we would most definitely stay here again.

Liked: Convenient shopping area, walking distance

Good

Liked: Rooms are nice,friendly staff
Disliked: Elevator was very old ,and bad condition

Exceptional

Liked: The bed felt like sleeping on a cloud

Very poor

Liked: We had to change rooms and the second room they gave us the shower was broken

Good

Good

Good

An unforgettable experience in NY

Liked: Comfortable beds with white linen, clean towels, housekeepers who made beds every day
Disliked: Neighborhoods not too clean, breakfast without many options, disposable plastic tableware (without recycling, with a lot of waste)

For the money its ok...

Liked: The room was big and more like a small apartment. The breakfast was great and plentiful and never had any issues finding a seat. Very convenient location for Journal Square station and from there a short ride into Manhattan. Plenty of restaurants in walking distance from the hotel. The reception staff were very good as was the Shuttle bus to and from the Newark Airport.
Disliked: Biggest problem is the room heating. Way too hot and no way to turn it down so had to put the Air-con on to blow cold air in. Also its really noisy and the pipes creak very loudly all night so ear plugs required! The room is in dire need of modernising. Even a coat of paint and some new furniture would make a huge difference. The floor in the Kitchenette feels sticky and the cupboard door wouldn't close.

Thank you!

Liked: The staff was amazing, friendly, helpful