Raffles London at The OWO Guest Reviews
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Write a review
Alia Fri, 27 June 2025
Exceptional
Michael Wed, 25 June 2025
Dont bother with breakfast.
Liked: The staff on the day of visit were great. The room service was great. The room was as expected maybe a little smaller than I had hoped. The bathroom was really nice and I had the best shower I've ever had.
Disliked: The breakfast the next day was beyond shocking. I have never had such bad service and it ruined my whole experience and wont be staying again. I had to ask 5 times for a waiter to come and take our drinks order. The restaurant was not even busy. In the end I went and got the cold drinks from the kitchen myself- which is not a problem had I not had to pay £100 odd per person for the privilege. The waiters were really stand-off-ish when they were asked what was going on. There were two other tables in the restaurant and both also were complaining about the service. The full English breakfasts came up cold. One of the guests on our table ordered avocado on toast and that came up 10 mins after the rest of ours. It was just a horrible way to end an otherwise OK experience. When complaining about the breakfast at departure, we were not offered a refund.
Kathleen Sat, 14 June 2025
Pure luxury with added unrivalled...
Liked: Everything
Disliked: Nothing
Anonymous Fri, 6 June 2025
Exceptional
Imelda Mon, 2 June 2025
Exceptional
Anonymous Sat, 31 May 2025
Exceptional
George Fri, 9 May 2025
Exceptional
Nick Sun, 4 May 2025
Exceptional
Okiver Tue, 29 April 2025
Exceptional
Hugo Sun, 6 April 2025
Will come again
Liked: How it was refurbished
Disliked: Style