Radisson Hotel St Paul Downtown Guest Reviews
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Tim, Plainview, visiting Surly Brewing Festival Field Mon, 10 September 2018
We will be staying there again for sure. The workers were friendly and helpful; the room was clean. Thanks!
Liked: The room was nice and clean.
Martha, Fergus Falls, visiting Roy Wilkins Auditorium Fri, 22 September 2017
The people were friendly. The rooms were clean and comfy. The view was excellent along with the food and bar.
Liked: It was clean and the breakfast bar was amazing.
Kayla, Madison, visiting Saint Paul RiverCentre Wed, 30 October 2013
All was great. I was showing at the Xcel Center and the shuttle service to the center was excellent. Also, each night we ate at the bar off the lobby and the food was generous portions and well prepared!
Kenneth R, New London, WI Mon, 19 September 2011
We enjoyed our stay at the Kelly Inn and plan to stay there again when in the Twin Cities. We were there for the opening show of Garrison Keiller (at Fitzgerald Theatre) for the 2011-2012 season. Enjoyed the show - the weather - our stay at the Kelly Inn.
Liked: We were close to the events we were in St. Paul to attend. The people at the Front desk were very, very friendly and helpful, sharing information we needed answers for and providing information which was very helpful. The young lady who waited on us when we went for breakfast was really great - friendly - helpful - concerned to provide the best of waitress she could be. We found the hotel clean and very comfortable with the employee service amongst the best we have experienced.
Disliked: Didn't really find any real negative factors
Natalie Fri, 24 November 2023
It was a great stay
Liked: Breakfast was excellent shuttle was fantastic room was great
Bobbie Wed, 22 November 2023
Staff was amazing, dress warm...
Liked: Staff was very helpful and accommodating! It’s convenient that there is a shuttle to the Excel Energy Center for guests.
Disliked: No free continental breakfast. Also I had to wait for 45 minutes for the shuttle to pick me up after the concert at 11:00 pm it wouldn’t have been too bad waiting however it was hovering around freezing that evening so I was pretty chilled once I arrived back at the hotel.
Samantha Wed, 22 November 2023
Great location for Xcel Energy...
Liked: Enjoyed the shuttle to the concert venue, this is such a great option! Beds were super comfortable!
Disliked: There was wallpaper falling off in the bathroom of our room, just would look great it if would be touched up.
Casandra Wed, 22 November 2023
Free shuttle service is NOT...
Liked: The location was great, and the free shuttle service to and from the concert venue was so nice!
Disliked: When we got to our room, it was 79* and the heat wasn’t even on. I tried turning on the A/C and it would only change to heat or off. I was informed since it was November they don’t have A/C because it has to be switched over for the entire building then, and nobody would be able to turn their heat on then. We were only on the 3rd floor out of 10. Heat naturally rises, and I can’t imagine how the people clear up on the 10th floor felt, as we were all sweating and uncomfortable from the heat. No fans were offered to us, the only thing they would do was take the locks off of the window to allow us to open it for air flow. One of the locks broke when they tried removing it, so the window could only open about 2 inches, which did literally nothing for cooling the room off. When we stated this, we were told we could move the bench and prop the door open to allow the air to pass through the room, which would have made us feel very uncomfortable as we were trying to get ready for an event. No compensation or a room change was offered or anything.
Bonnie Tue, 21 November 2023
Exceptional room for the price.
Liked: The front desk staff was friendly and helpful. The shuttle service and driver was good.
Disliked: The restaurant was very busy. Did not have enough help. Unable to get service.
Oehlert Tue, 21 November 2023
We had a great time,...
Liked: Excellent location near Capitol, Museum, and Arena
Disliked: We were given the wrong location for shuttle pickup at our venue.Room was not even close to standards at other Raddison hotels. Thermostat didn't work. Set the temperature all the way down to 60 degrees on the cool mode. I'm sure it never got below 75.
Mark Mon, 20 November 2023
Liked: The breakfast was a better than average continental breakfast. The room was very clean and spacious.
Disliked: It was a little too far walking distance from downtown for dining and shopping.
Susan Mon, 20 November 2023
Great location and service.
Liked: Front desk and breakfast staff amazingly friendly. In town for a concert and hotel shuttle to and from Xcel Center was a bonus.
Friedman Sun, 19 November 2023
Gary Sun, 19 November 2023