Radisson Edwardian Kenilworth Hotel

Superb

Very good

Liked: So easy , location amazing , the staff were so helpful and friendly

Passable

Awful room totally different to...

Liked: Location is good though a 5-10 minute walk from nearest tube station
Disliked: The room was terrible! Nothing like the photos. A tiny, hot twin room with dirty carpet and damaged door (Room 628). Not even a bedside lamp. The bathroom and shower were too small to even close the shower door. For £246!! We were convinced we'd been given an overnight room for staff. The Radisson Bloomsbury opposite was overbooked by 25 so they seemed to have had priority on the rooms and the hotel was fully booked. The duty manager tried to find an alternative room but there was nothing else available. This was a special occasion absolutely ruined. I've now seen that other reviewers had similar experiences so don't trust the Radisson. And make a strong complaint afterwards if you're not happy. This is not acceptable.

Better than most hotels in...

Liked: The location is good, the breakfast was very nice and overall it was a nice stay.
Disliked: The air conditioning was not working properly and had to complain for 3 days before my room was changed. Some members of the reception were not as attentive as others.

Passable

Passable

Unlikely to consider this particular...

Liked: Liked the quality and the spread of the breakfast
Disliked: The quality of room in terms of size to charge ratio. Amenities in the room were poor. Very uncomfortable bathroom shower area. Lack of electrical connections near the bed. Overall disappointing.

Great staff, great location but...

Liked: Staff and Location
Disliked: The room was very tired and in need of a refit, shower kept going from freezing cold to boiling hot, wardrobe door didn't fit properly, electrical connector block for the hairdryer cable visible in the draw.