Amazing location, great staff

Liked: Location was fantastic. Really central. Rooms were spotlessly clean. Hotel staff were really helpful and so welcoming.

The perfect place to soak...

Liked: Excellent bedding (especially the pillows). Delicious breakfast with a wide variety of options. Fabulous view of the square. Amazing location. Friendly, helpful staff. Complimentary gummy bears. Great bar/restaurant.
Disliked: The first room we had without the view of the square, but luckily we were able to change that after the first night.

Good hotel, in a great...

Liked: The staff were helpful, from the doorman to our breakfast waitress. They check-in made our weekend by giving us complimentary breakfast on both days, as it was my wife?s birthday weekend. The breakfast food was well cooked and tasted very good. The location of the hotel makes it a very attractive place to stay. Would we use it again? Yes. My wife enjoyed the Nespresso in the room.
Disliked: On returning from a show on Friday night we sat in the lounge. Nobody about, but the restaurant/bar was busy and noisy. I approached a staff member and asked if we could have some coffee in the lounge. He said a colleague would be over shortly. After another 10 minutes we left and found refreshment in one of the many options about the square. The bath towel and hand towels were hung on the bath room door, after we had used them. Only one clean bath towel and hand towel put in. We found the bed a bit uncomfortable for us, with large pillows.

Perfect hotel, perfect location!

Liked: Friendly Excellent breakfastRoom with a great view from 6th floor.

Great service

Liked: Comfy bed
Disliked: No parking at the hotel

Exceptional

Liked: Excellent location, extremely helpful and friendly staff. I would definitely stay there again
Disliked: ...no bananas at breakfast

Lovely break

Liked: Upgraded to a suite as it was my husbands birthday. Room was amazing and bed super comfy. Breakfast was lovely. Loved having a tv in lounge and bedroom with all channels and on demand freeview.
Disliked: It is very noisy until about 3am but this is because of the location of the hotel and we was in the front room on 1st floor overlooking the square. Music was pumping very loud until early hours.

Exceptional

Exceptional

Liked: The staff were AWESOME- the concierge saw us checking directions on our phone and came out and walked us the few hundred yards to the theatre! That?s over and above! The rest of the staff we encountered were friendly, helpful and a pleasure to interact with. Brilliant stay!
Disliked: Leaving