Radisson Blu Edwardian Bond Street Hotel

Unsatisfactory for the money paid.

Liked: Location but that’s all
Disliked: Paid over £400 for a room to be told on arrival there was no air conditioning working. The sole reason for booking a hotel rather than staying with daughter in a very hot flat with no air con. The coffee machine didn’t work either. It only allowed 1/4 inch of coffee. Hopeless.

Could be worse

Liked: Location. Door had an extra safety lock
Disliked: I could feel the springs on my bed. My rooms central ac wasn’t working (hot air) so they put a loud window unit. Stained carpet. Lifting carpet. Pillows were terrible

Very poor

Not great, will not stay...

Liked: The location only
Disliked: Everything else, sise was small, noisy, felt unsafe, and absolutely bad value for money

Disappointing

Liked: decor
Disliked: no a/c

Poor

Liked: Good location to Oxford Street. Clean room
Disliked: Not accessible for my needs, requested shower room before arrival and it wasn't approved. Lifts took around 5mins or more. Kept skipping floors. No good for people with mobility. No AC in room, extremely warm & uncomfortable to sit in. Windows only open 10cms,. Noise & view from Room wasnt nice at all. Requested help and was told they couldn't help! Extremely dissatisfied wouldn't book again. Same condsioring the price. Its Not always you get what you pay for.

Comfy, central stay.

Liked: Really good location. Comfy small room. Clean bathroom with bath. Nice breakfast choices and quality products. Helpful staff.
Disliked: The AC in all the rooms was down. Temporary AC units were placed into the rooms but the they were very loud. Disrupted sleep. Disappointing that the hotel did not notify me in advance of checking in.

I don't plan to return

Liked: The 2 ladies on reception during check-in were lovely
Disliked: The air con wasn't working. I called for a fan and despite being told they would look for one nobody ever called me back. They have offered me a partial refund but I cannot access it as it has gone through Booking.com. All in all quite terrible.

TERRIBLE STAY

Liked: location very good, staff nice, hotel nice.
Disliked: Air conditioning wasn't working, I was in a small room which was too hot, I had been given a fan but it just blew hot air around the room. I paid £300+ for a single room - I didnt sleep all night.