Radisson Blu Edwardian Bond Street Hotel, London

Disappointing

Liked: Location
Disliked: Construction next door was super loud and the breakfast was horrible and they were charging 25 pounds per person. Will never stay at this hotel again.

The location is great and...

Liked: Location is ideal as close to the underground and walking distance to key areas
Disliked: Reception staff on day of arrival were unfriendly. I had chatted to the hotel via the chat service on booking.com and asked for early check in to be arranged and the receptionist quite rudely told me they are reception and not reservation and cannot accommodate earlier check in. I had also asked on the chat if my Amazon deliveries could come to the hotel and this was confirmed but reception seemed perplexed at first and then later said they could check if it arrived. I found this poor customer service as first experience with hotel. Rooms do not come with bedroom slippers and after entering from the streets it’s not ideal to walk around the room with the same dirty shoes.Pillows are not firm, does not provide comfortable night sleep

A London experience.

Liked: Breakfast was very nice and staff were friendly and attentive. The location was ideally located to Oxford Street shops and cafes.
Disliked: It would have been nice to have laundry facility on site and an ironing board in the room.

Pleasant

Liked: Location
Disliked: Furniture was a bit dated

Would not choose to stay...

Liked: Central location and very clean staff were lovely in the breakfast area a did socks room to them although forgetful at times
Disliked: Rooms were very small with no frills - even a picture would brighten the room up but there was nothing