Quality Inn & Suites University/Airport

People were leaving when we walked in. Most disgusting room I've ever walked into. A lot of the rooms had bed bugs. Can not believe this place is even allowed to operate.

Liked: Nothing.
Disliked: Bed bugs.

There is a man that stands with an angry look and arms folded as you are checked in. He does this same thing at their terrible "free" breakfast. The second it turns 9:30 he is running to grab the disgusting breakfast items as fast as possible so no one can have seconds (why they would want them is beyond me) - there is nuked sausage, nuked round egg "slices", same exact tray of donuts and bagels both days; the orange juice tasted like it was as old as dirt. Unripe oranges and cereal with no labels so you can't tell if it's gluten free or not. The only decent thing is the waffles, which aren't gluten free and they were out of mix the first day. The pool had pieces of the ceiling in it and signs all over that if there are more than 5 people in the pool (seriously??) at once they will get a fine of $100. Also no one is allowed to swim alone or they will get fined $100 also. The "hot tubs" are stuffed away in the bathroom and the water in the bathrooms is so chlorinated it comes out blue and leaves a "taste" in the air. Definitely NOT worth the exorbant price they charge.

Liked: The maid didn't bother us, as we stayed 2 days.
Disliked: Everything else.

We stayed for the National Quartet Convention (Freedom Hall) and the staff was really helpful in giving us instructions on how to find our routes to different places in town. Room was clean.

Liked: Very friendly and helpful.

Wanted to walk to a...

Liked: Friendly staff
Disliked: Right next door to a shelter.

Other than 2 issues it...

Liked: It was okay for the comfort
Disliked: Report to staff about a couple of roaches and toilet keep getting stopped up .

Bad

Disliked: I had drove for 13 plus hours with 5 kids and my disabled mother and father the parking lot was full of shady people. When checking in the smell was not pleasant at all. The rooms were not clean and the showers were moldy. The bed coverings had burn spots in them I'm guessing cigarettes (not too sure about that)

Good

Exceptional

Liked: We love the stay there I would love to refer my family and friends there thank yall so much

Poor

Good

Solid meh

Liked: You get what you pay for. Room is clean and big, hasn't been refurbished in forever.
Disliked: Walls are thin. Someone used some sort of room spray that was borderline unbearable. There is no room cleaning service (once every 3 days of your stay)

Exceptional