Quality Inn & Suites University/Airport Guest Reviews
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|2.7 miles from Louisville centre|
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Ann, Perry, visiting Whitney Hall Mon, 29 January 2018
There is a man that stands with an angry look and arms folded as you are checked in. He does this same thing at their terrible "free" breakfast. The second it turns 9:30 he is running to grab the disgusting breakfast items as fast as possible so no one can have seconds (why they would want them is beyond me) - there is nuked sausage, nuked round egg "slices", same exact tray of donuts and bagels both days; the orange juice tasted like it was as old as dirt. Unripe oranges and cereal with no labels so you can't tell if it's gluten free or not. The only decent thing is the waffles, which aren't gluten free and they were out of mix the first day. The pool had pieces of the ceiling in it and signs all over that if there are more than 5 people in the pool (seriously??) at once they will get a fine of $100. Also no one is allowed to swim alone or they will get fined $100 also. The "hot tubs" are stuffed away in the bathroom and the water in the bathrooms is so chlorinated it comes out blue and leaves a "taste" in the air. Definitely NOT worth the exorbant price they charge.
Liked: The maid didn't bother us, as we stayed 2 days.
Disliked: Everything else.
Marilyn N, Princeton, MN Sat, 15 September 2012
We stayed for the National Quartet Convention (Freedom Hall) and the staff was really helpful in giving us instructions on how to find our routes to different places in town. Room was clean.
Liked: Very friendly and helpful.
Ryan Mon, 30 March 2020
Kiara Sun, 22 March 2020
Joan Fri, 20 March 2020
Liked: Due to Covid19 breakfast was not available, but there no discount on the room. Disappointed
Donald Wed, 18 March 2020
Liked: Staff was amazing, hotel was very nice and clean.
Lisa Sun, 15 March 2020
Anonymous Fri, 13 March 2020
Pleasant but questionable location
Liked: Bed was comfortable, facility was clean, staff was friendly and accommodating. Full kitchenette with 2 burner stove, dorm fridge, sink, microwave. Bathroom in our king room included a big spa tub.
Disliked: Kitchenette did not include any utensils, plates, cookware, supplies. Was not sure on the cleanliness of the jets in the tub so did not use. There was very little water pressure for the shower, felt like showering with a garden hose. The area did not seem particularly safe.
Joio Fri, 13 March 2020
Shannon Thu, 12 March 2020
Not worth the money
Liked: Smelled and old and staff was rude and they ran out of everything at breakfast after 20 min.
Anonymous Thu, 12 March 2020
Mark Thu, 12 March 2020
staff was very nice. friendly....
Liked: room was awesome
Disliked: location. saw some dude on the corner with a shopping cart looking like he was doin drugs. pretty dangerous pulling out the way interstate rolls directly onto the street