Quality Inn & Suites University/Airport Guest Reviews
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|2.7 miles from Louisville centre|
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Ann, Perry, visiting Whitney Hall Mon, 29 January 2018
There is a man that stands with an angry look and arms folded as you are checked in. He does this same thing at their terrible "free" breakfast. The second it turns 9:30 he is running to grab the disgusting breakfast items as fast as possible so no one can have seconds (why they would want them is beyond me) - there is nuked sausage, nuked round egg "slices", same exact tray of donuts and bagels both days; the orange juice tasted like it was as old as dirt. Unripe oranges and cereal with no labels so you can't tell if it's gluten free or not. The only decent thing is the waffles, which aren't gluten free and they were out of mix the first day. The pool had pieces of the ceiling in it and signs all over that if there are more than 5 people in the pool (seriously??) at once they will get a fine of $100. Also no one is allowed to swim alone or they will get fined $100 also. The "hot tubs" are stuffed away in the bathroom and the water in the bathrooms is so chlorinated it comes out blue and leaves a "taste" in the air. Definitely NOT worth the exorbant price they charge.
Liked: The maid didn't bother us, as we stayed 2 days.
Disliked: Everything else.
Marilyn N, Princeton, MN Sat, 15 September 2012
We stayed for the National Quartet Convention (Freedom Hall) and the staff was really helpful in giving us instructions on how to find our routes to different places in town. Room was clean.
Liked: Very friendly and helpful.
Kristie Sun, 18 October 2020
Liked: LARGE ROOM GIVEN A HANDICAP ROOM
Disliked: No breakfast not even a bag breakfast Coffee maker but no coffee pot room very musty smelling
Wam Tue, 29 September 2020
It was fair.
Disliked: Breakfast wasn't available
Jacqueline Tue, 22 September 2020
Liked: The Desk Manager was very nice. The shower water pressure was fantastic!
Disliked: The Location is terrible, not represented for the actual area it is located. The Room was nasty, stains & holes on the sheets, stains and some look of leaking on the ceiling. Cigarette burn marks on the counter(non-smoking room). The toilet had not been cleaned, gross ring around the water line. Hairs, YES, HAIRS on the wall to the right of the bathroom sink. NASTY
Norsikka Tue, 22 September 2020
Montra Sun, 13 September 2020
Liked: I choose this property because they had a jacuzzi in the room but that was a huge FAIL
Disliked: I didn?t notice until I had filled up the jacuzzi and tried to turn it on when I noticed there was no covering for the turn on button. Such a huge disappointment. This is why I chose this property. I had already been there for a few hours before I realized this & im sure I could not have gotten a refund or I would have tried.
Moore Fri, 11 September 2020
Daniel Thu, 10 September 2020
Disliked: Could be cleaner
Orlando Thu, 3 September 2020
Disliked: restaurant close. pool close.
Melinda Sun, 30 August 2020
It was nio
Liked: The spa tub was the best part
Disliked: Old mattress
Andre Fri, 28 August 2020
Liked: It was much better this time.it was quiter than the last time
Disliked: House keeping kinda rude.made us feel uncomfortable a few times