Quality Inn & Suites University/Airport Guest Reviews
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|2.7 miles from Louisville centre|
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Ann, Perry, visiting Whitney Hall Mon, 29 January 2018
There is a man that stands with an angry look and arms folded as you are checked in. He does this same thing at their terrible "free" breakfast. The second it turns 9:30 he is running to grab the disgusting breakfast items as fast as possible so no one can have seconds (why they would want them is beyond me) - there is nuked sausage, nuked round egg "slices", same exact tray of donuts and bagels both days; the orange juice tasted like it was as old as dirt. Unripe oranges and cereal with no labels so you can't tell if it's gluten free or not. The only decent thing is the waffles, which aren't gluten free and they were out of mix the first day. The pool had pieces of the ceiling in it and signs all over that if there are more than 5 people in the pool (seriously??) at once they will get a fine of $100. Also no one is allowed to swim alone or they will get fined $100 also. The "hot tubs" are stuffed away in the bathroom and the water in the bathrooms is so chlorinated it comes out blue and leaves a "taste" in the air. Definitely NOT worth the exorbant price they charge.
Liked: The maid didn't bother us, as we stayed 2 days.
Disliked: Everything else.
Marilyn N, Princeton, MN Sat, 15 September 2012
We stayed for the National Quartet Convention (Freedom Hall) and the staff was really helpful in giving us instructions on how to find our routes to different places in town. Room was clean.
Liked: Very friendly and helpful.
Jamere Fri, 15 November 2019
Liked: Very clean and peaceful
Anonymous Thu, 14 November 2019
Very worn but pretty clean....
Shanise Thu, 14 November 2019
Nicholas Tue, 12 November 2019
Liked: The jacuzzi in the room and how much space their was in the tub. Breakfast was nice too.
Disliked: I guess the walls were thin because we were not being loud and the room next door beat on the walls at us, but I called the front desk and the beating on the walls stopped.
April Mon, 11 November 2019
2 thumbs down
Liked: I came in for a marathon alone. asked for a quiet room.was in room 119 right next to back door and door to stairs. did not get any sleep.door banging all night.also no hot water only warm to cold.had to syay 2 shity nights.so bad 1 left at 3am.also bed was rock hard.one of the worst hotels I ever stayed at.so did my marathon and had to take a almost cold shower.
Disliked: everything.quiet room.hot water.good bed.
Garrick Mon, 11 November 2019
Decent but could be better.
Liked: Clean facility. Very nice room. Very friendly staff. The breakfast was decent with a large comfortable room with a good view of the city to enjoy. The Internet was also good and easy to access.
Disliked: The bed felt uncomfortable. I kept waking up in the middle of the night because a coil was stabbing me in the back.
Natale Sun, 10 November 2019
quick check in and out,...
Liked: breakfast was better then expected, had to cancel a couple nights since friends invited me downtown Louisville. manager didn't have problem with that. this property is next to the university.
Julie Sun, 10 November 2019
Liked: The room was a good size with a comfortable bed.
Kimberly Sat, 9 November 2019
Liked: It was clean, a lot of parking and easy access from the interstate
Ryan Fri, 8 November 2019
Disliked: Very run down