Quality Inn & Suites University/airport Guest Reviews
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|2.7 miles from Louisville centre|
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Ann, Perry, visiting Whitney Hall Mon, 29 January 2018
There is a man that stands with an angry look and arms folded as you are checked in. He does this same thing at their terrible "free" breakfast. The second it turns 9:30 he is running to grab the disgusting breakfast items as fast as possible so no one can have seconds (why they would want them is beyond me) - there is nuked sausage, nuked round egg "slices", same exact tray of donuts and bagels both days; the orange juice tasted like it was as old as dirt. Unripe oranges and cereal with no labels so you can't tell if it's gluten free or not. The only decent thing is the waffles, which aren't gluten free and they were out of mix the first day. The pool had pieces of the ceiling in it and signs all over that if there are more than 5 people in the pool (seriously??) at once they will get a fine of $100. Also no one is allowed to swim alone or they will get fined $100 also. The "hot tubs" are stuffed away in the bathroom and the water in the bathrooms is so chlorinated it comes out blue and leaves a "taste" in the air. Definitely NOT worth the exorbant price they charge.
Liked: The maid didn't bother us, as we stayed 2 days.
Disliked: Everything else.
Marilyn N, Princeton, MN Sat, 15 September 2012
We stayed for the National Quartet Convention (Freedom Hall) and the staff was really helpful in giving us instructions on how to find our routes to different places in town. Room was clean.
Liked: Very friendly and helpful.
Antony Thu, 11 October 2018
Liked: Decent breakfast, reception staff were very helpful and friendly. Hotel clean. Bed was more comfortable than expected.
Disliked: The lights ovwler the shower did not work. Not a major problem though as the mirror light was bright enough
Amani Tue, 2 October 2018
Kenny Mon, 1 October 2018
Comfortable and value for money...
Liked: Value for money and easy to find of the main roads.
Staff were friendly. quick and efficient at check in.
inclusive breakfast the next day.
Disliked: railroad goes right by it and noisy at night from the constant trains
Jamie Mon, 1 October 2018
Liked: The staff was very friendly. Room was very nice, clean and comfortable. We will definitely stay here again.
Kevin Thu, 27 September 2018
The hotel was priced fairly...
Liked: The bed was comfortable and the staff was friendly, The rooms were spacious and had accommodations. Had a local event cancellation @ champion field and the front desk provided a partial refund for the inconvenience. The grounds were kept well and had good road presence. The price was reasonable and met my expectations.
Disliked: The bathroom is a little worn and needs an upgrade. Room smelled a little musty. House keeping left some food behind on the floor (minor). Ran out of coffee downstairs and ran out of breakfast eggs a few times. Most importantly--Could use a shuttle to local events. Transportation after an event is a nightmare and having a convenience of a shuttle would go a long way for satisfaction. Still think the value was there.
Md Wed, 26 September 2018
It was for only 3...
Liked: the staffs were so friendly and helpful. i like the breakfast and also they have clean environment. See you again. Thanks.
Renee Wed, 26 September 2018
Ashley Sat, 22 September 2018
Liked: The breakfast was great
Disliked: The pictures for the jacuzzi in the room
Marquita Sun, 16 September 2018
Great place to stay
Liked: The place is great. I would come here to stay again.
Tywanna Tue, 11 September 2018
Great didn't like the tv...
Liked: Food was good