Name: Quality Inn & Suites University/Airport
Address: 311 E Gaulbert Avenue, Louisville, KY
Telephone: (888) 420-1655

People were leaving when we walked in. Most disgusting room I've ever walked into. A lot of the rooms had bed bugs. Can not believe this place is even allowed to operate.

Liked: Nothing.
Disliked: Bed bugs.

There is a man that stands with an angry look and arms folded as you are checked in. He does this same thing at their terrible "free" breakfast. The second it turns 9:30 he is running to grab the disgusting breakfast items as fast as possible so no one can have seconds (why they would want them is beyond me) - there is nuked sausage, nuked round egg "slices", same exact tray of donuts and bagels both days; the orange juice tasted like it was as old as dirt. Unripe oranges and cereal with no labels so you can't tell if it's gluten free or not. The only decent thing is the waffles, which aren't gluten free and they were out of mix the first day. The pool had pieces of the ceiling in it and signs all over that if there are more than 5 people in the pool (seriously??) at once they will get a fine of $100. Also no one is allowed to swim alone or they will get fined $100 also. The "hot tubs" are stuffed away in the bathroom and the water in the bathrooms is so chlorinated it comes out blue and leaves a "taste" in the air. Definitely NOT worth the exorbant price they charge.

Liked: The maid didn't bother us, as we stayed 2 days.
Disliked: Everything else.

We stayed for the National Quartet Convention (Freedom Hall) and the staff was really helpful in giving us instructions on how to find our routes to different places in town. Room was clean.

Liked: Very friendly and helpful.

Poor

Weekend stay

Liked: Staff friendly at the desk, breakfast was great
Disliked: Twin beds not queen

Pleasant

3 rooms in 1st night

Liked: Location was conveniently for downtown louisville activities. Breakfast had hot food- waffle maker.. eggs.. sausage gravy and biscuits.
Disliked: 3 separate rooms before we finally settled. 1st room the a/c did not work- either outlet didnt work or the unit itself. 2nd room had RED SPLATTER of unknown substance on the ceiling.. we immediately demanded to either refund us or be moved. 3rd room on the 3rd floor was tolerable.

Good

Very poor

Disliked: Homeless around the property. Drug needles in the parking lot.People arguing in the hallway.

Very good

Passable

Terrible, just dont

Liked: When we checked out
Disliked: Someone was in our room at first, unclean, tub very dirty, smelled like weed everywhere, people acting wild and running and wrestling in hallway all night and lots of cracked out people around property begging.