Quality Inn & Suites University/Airport

People were leaving when we walked in. Most disgusting room I've ever walked into. A lot of the rooms had bed bugs. Can not believe this place is even allowed to operate.

Liked: Nothing.
Disliked: Bed bugs.

There is a man that stands with an angry look and arms folded as you are checked in. He does this same thing at their terrible "free" breakfast. The second it turns 9:30 he is running to grab the disgusting breakfast items as fast as possible so no one can have seconds (why they would want them is beyond me) - there is nuked sausage, nuked round egg "slices", same exact tray of donuts and bagels both days; the orange juice tasted like it was as old as dirt. Unripe oranges and cereal with no labels so you can't tell if it's gluten free or not. The only decent thing is the waffles, which aren't gluten free and they were out of mix the first day. The pool had pieces of the ceiling in it and signs all over that if there are more than 5 people in the pool (seriously??) at once they will get a fine of $100. Also no one is allowed to swim alone or they will get fined $100 also. The "hot tubs" are stuffed away in the bathroom and the water in the bathrooms is so chlorinated it comes out blue and leaves a "taste" in the air. Definitely NOT worth the exorbant price they charge.

Liked: The maid didn't bother us, as we stayed 2 days.
Disliked: Everything else.

We stayed for the National Quartet Convention (Freedom Hall) and the staff was really helpful in giving us instructions on how to find our routes to different places in town. Room was clean.

Liked: Very friendly and helpful.

Passable

Passable

Liked: Staff was friendly.
Disliked: That water pressure isn’t that good and bathtubs need to be cleaned better and be able to drain quicker.

Disappointing

Bad

Liked: I liked the bath tub
Disliked: I didn't like the nosey ass condescending staff that acted like they were running a 4 star hotel when in all reality they were next to a homeless shelter that facilitated drug use and prostitution

Very poor

Disliked: No hot water one morning. I was there for the Derby. We asked for partiRefund which the front desk manager granted but I don’t think I ever got the credit on my card ?!

Exceptional

Pleasant

Bad

Liked: the room smelled very bad, that we had to leave the room
Disliked: the room was not clean

Pleasant

Disliked: needs updated a little maintance