Quality Inn & Suites Santa Clara

Disappointing

Liked: Large rooms
Disliked: Parking lot full of garage

Pleasant

Awful stay a lot of...

Liked: Nothing.
Disliked: There was construction & they started at 7am couldn’t even sleep.

defnintely got my money's worth

Liked: pleasantly surprised by the value for the money.
Disliked: parking problems

Bad

Disliked: This place is beyond the worst at exactly 10:19 I walked in the lobby to get my key card for my room. At 10:20 I had arrived in my room only to see the door was wide open I had just thought that a how the hotel leaves them, but then to my very eye I see a meth pipe!! Like what the actual hell is wrong with this place I get it hotels are known for these kids of thing but come on. Then to top it off I had notified the staff and they came right into the room AND GRABBED IT WITH THEIR UN GLOVED ACCOUNTS HANDS!!! they proceeded to say that I was the one who brought it in but would not take the time to look at their camera footage. I am very very disappointed and I would recommend that people coming to this place be very careful with their rooms!!!

Very good

Liked: Great value and breakfast
Disliked: Found a cockroach

Exceptional

Liked: The room was really big i didnt know getting 2 beds would give us two different rooms. Its like a little apartment the kitchen has its own door and everything. The staff was also helpful with a misunderstanding about my payment and gave me a refund.

Always a great place to...

Liked: Even though it's under construction in some area, the facilities is clean. The staff is very professional and will what it takes to meet your needs. Breakfast was good and provides a good selection
Disliked: The wifi was terrible. I noticed they switched to something else after my last visit. I kept getting dropped from wifi on all my devices. I had to constantly go through this process to connect event hough I am already a member of Choice and at times it did not work. I was given the passcode to connect. This was frustrating given that I work remotely 90% of the time.

Very poor

Liked: I was warmly welcomed by the staff(her name is Helen and she has a beautiful smile), thank you!
Disliked: the facility was so old and poor, and room smells a bit, small window etc