Quality Inn & Suites Roanoke - Fort Worth North

I liked the people!

Liked: It was cold and coffee was bad.
Disliked: Floors were not clean room and hallway. The sensor on the outside door didn’t work very well.

Very good

Liked: Bed was very comfortable
Disliked: Had to get towels from front desk. Housekeeping didn't replace them.

We really enjoyed the stay...

Liked: Clean nice staff
Disliked: When they took our shower towel no replacement.

Great stay !!

Liked: Great location
Disliked: N/A

Exceptional

Good

Exceptional

Never stayin again!

Liked: Only one person on staff was accommodating, there were ppl cussing at breakfast but staff other was there didn't stop it, they told me they dont give veterans discounts, I have 2 esa dogs I have ptsd they told me that dogs credentials were not worth money I paid but took credentials at check in and knew dogs coming when I booked rez, they were rude and argumentative especially head housekeeper who yelled at me she said I should not have gone to anyone else at desk when I was checking to see if they got my extension from booking.com, they said no they hadn't n they lied cuz booking.com was showing availability, they displaced us because the complained about how we were being treated. I will never stay at another quality inn PERIOD, WE ENDED UP AT MOTEL 6 NEXT DOOR AND THERE WRRE 3 OTHER COSTUMERS THAT ENDED UP AS WELL AT MOTEL 6 BECAUSE THEY ARE RUDE . THEY DISPLACED US AND I JUST MOVED HERE FROM SETX, I VE NEVER BEEN SO UPSET ESPECIALLY WHEN THEY WERE MAKING ME ANSWER QUESTIONS ABOUT MY DOGS MY PTSD ETC... THEY TRIGGERED MY PTSD!!

Exceptional