Quality Inn & Suites Cincinnati Downtown Guest Reviews
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Debra, Cleveland Heights, visiting Cincinnati Shakespeare Company Mon, 29 January 2024
All of the staff were very professional and courteous. The location and price can't be beat. The hotel could use a facelift, but, again, because of the price, it was a very positive experience.
Liked: Location - 4 minutes from Cincinnati Shakespeare Company; Price - most reasonably priced hotel in the area.
Disliked: Although it was a non-smoking hotel, someone was clearly smoking on my floor. I could smell it as soon as I got out of the elevator. Fortunately, I didn't smell it in my room. The hotel is rather rundown.
Mary, Mt Vernon, visiting The Andrew J Brady Music Center Sat, 18 March 2023
The breakfast was great and the room was very clean. Would stay there again.
Disliked: Nothing.
Julie B, Macomb, MI, visiting Bogarts Cincinnati
Liked: Bed was clean but sprayed everything with Lysol.
Disliked: Very old interior; carpets stained in rooms and hallways; bathrooms not updated and dirty; toilet didn't flush well; black hair on towels that was NOT mine; dirty shower curtain and shower and sink had dirty black caulk (room 922). Stayed on Tuesday 8-19-14 to Wed 8-20-14 and looked like we were the only guests. Man at desk was very rude about issues - offered to switch our rooms but I told him of our schedule and said it wasn't feasible. Asked for a discount - he said no and I could just check out. I had 2 young girls with me - will report to Cincinnati BBB.
Alicia Thu, 5 June 2025
Superb
Liked: Great location. Comfortable bed. Love a hotel that serves a REAL breakfast!
Disliked: NA
Melanie Thu, 5 June 2025
Poor
Victoria Tue, 3 June 2025
Ok for an overnight stay....
Liked: Parking available. Bed was overall pretty comfy. Fine to rest your head for the night if you were in a pinch.
Disliked: Not a safe area, I would not walk anywhere near here alone at night. The room was not clean. Stains all over the wall, the headboard on the bed, the carpets and the couch. I felt like I needed to wear shoes everywhere.
Karinecosta89 Fri, 30 May 2025
Very good
Liked: The location was great! And the staff was very nice
Chris Fri, 30 May 2025
Good
Michael Mon, 26 May 2025
Bad
Anonymous Fri, 23 May 2025
Passable
Vicky Thu, 22 May 2025
Clean and smelled good
Liked: Smelled clean walking in. Very refreshing after coming from the parking garage
Disliked: Very clean
Anonymous Wed, 21 May 2025
Very good
Liked: The staff was so kind to my family. My kids had left items behind in the room after we checked out, but they located them and gave them back to us. That has literally never happened to us before (our kids forget a LOT of stuff) so that is enough for me to rate them through the roof!
Ilhan Tue, 20 May 2025
Good
Liked: Cleanliness of the room and the staff's service was acceptable. Also the US breakfast was good.
Disliked: The restaurant area where the breakfast is served should be bigger. We could not find empty table to have the breakfast in the weekend morning.