Exceptional

Did not happen

Liked: Rip off people. Take your money, Shows no empathy for other human beings.
Disliked: Custom Service sucks

Very good

Liked: Staff was very friendly..

Great Stay

Liked: Hotel was really clean. Beds were comfortable and the room was very spacious. Also the front desk clerk was kind and friendly.

Never again

Liked: The bed was comfortable
Disliked: The bathroom floors were not very clean. The ice machine was broken. The mini frige made a funny sound all night. I called the front desk 3 times before someone answered. I wanted information on a late checkout. The lady informed me she could not help me and i would have to call back in the morning which defeated the purpose. Lastly we came down around 10:40 wanted to grab something to eat and the lady in the dinning area closed the door.

Bad

the stay was as soon...

Liked: lunch was very good
Disliked: nothing special

Very poor

Disappointed!

Liked: The rooms were newly renovated and spacious.
Disliked: They did not have their pool open and that was not advertised. My child was very upset as this was the reason we picked this hotel.