Quality Inn Brookhaven Guest Reviews
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Write a review
Tonja Fri, 2 May 2025
Poor
Disliked: Dirty room, dead bugs, broken toilet. Second room switched to was dirty also.
Alisa Tue, 29 April 2025
Other than the wet floor...
Liked: Satisfied with the room.
Disliked: Only thing I was dissatisfied with the bathroom floor mat was soaking wet and placed over the tub with the soap on it. So whoever cleaned the room had to be aware
Dedra Thu, 3 April 2025
Comfortable clean and addorsable
Jared Mon, 17 March 2025
loved it. coming back soon
Liked: location. very quite and peaceful. clean.
Disliked: tvs had bad reception even after rain cleared and wi-fi kept losing connection
Marketta Mon, 17 March 2025
Exceptional
Damon Sun, 16 March 2025
Absolutely worst in most disgusting...
Liked: Location was great right off the highway just a hotel should be that part was good
Disliked: The first room they put me in was dirty. Really bad dirty.Microwave, refrigerator, soap was used., hair on the bedBoogers on the sheets , and walls. Big time signs of Bed bugs . I tried to leave and go to a couple other hotels, but everything was completely full and it was early early in the morning when we got in 4:30 AM and they told me that they would not give me a refund even if I checked out early, they would not give me a refund at all for either day. I had my family and nowhere to go, and I was completely exhausted from the travel . They put me in another room and that one was dirty with major signs of. Bed bugs . And I found one in a drawer. It was dead, but still. . They offer another room which I went to and inspected it for about an hour thoroughly in that room was better still had stuff on the walls and on the bottom sheets of the bed… boogers . So disgusting.. the next day they did offer and gave me a 15% discount on my first night for having problems but nowhere near enough of a discount what I went through with that place.. I would not stay there if they offer $15 a night that’s how bad it was . I don’t know if all quality inns are like this, but I will never stay at another one in my life I got a bunch of photos of what was going on there totally disgusting.
Chelse Sat, 22 February 2025
Very good
Kenney Sat, 7 December 2024
We will not stay there...
Liked: Breakfast was fine. The room was clean.
Disliked: The hotel is very rundown, except for the lobby and kitchen area. The rooms open to a shared porch/walkway. Our room was very dark and damp. The A/C was loud. Very disappointing.
Charity Tue, 3 December 2024
WONT STAY AGAIN
Liked: LOCATION WAS FINE.
Disliked: THE THERMOSTAT WAS BROKE AND WE HAD NO HEAT. THERE WAS A HOLE IN THE BLANKET AND IT JUST LOOKED DIRTY
Griffin Mon, 2 December 2024
Very good