Name: prizeotel Munich-Airport
Address: 13 Lilienthalstraße, Hallbergmoos
Rating: 4.25

Very good

Liked: Clean quiet and well maintained. Friendly and helpful staff.
Disliked: The shuttle bus was pricey and thought it was included, but wasn't. It cost $euro 10 per person per ride. We (four)were staying several days and making day trips so it added up. We took the local bus instead...

Passable

Very good

New surprise experience

Liked: -The gentleman who checked me in did an outstanding job. Efficient, courteous, and explained everything in detail. He also doubled as bartender. He is a valuable team member.-When cheching-out, your employee so kindly informed me that a cup of free coffee was available. The coffee was not really very hot (more warm than anything), she steamed it to a more correct temperature. Excellent customer service. She also guided me to the airport shuttle bus. Awesome
Disliked: -There was only one pillow. Because of nasal drip, I have to sleep on a slant, so everything drains without choking me. I normally use the additional pillows to prop me up.Perhaps make customers aware of additional pillows, even if there is a fee.-The shower door, although closed, leaked water onto the bathroom floor. Half of the floor mat was soaked. May want to get that fixed. Just FYI.-Following check-in, I ordered a Radaberger Pils. The keg was empty. No problem, I ordered a Späten bier. Then I ordered a Jameson off the menu board. There was none. Instead I ordered a Jack Daniel's whiskey, which tasted more like Tullamore Dew. Just FYI.It sounded more like the last shift did not restock before departing.