Portsmouth Marriott Hotel

Pleasant

Good

Liked: Room was spacious and comfortable. Bathroom was good but no shower cubicle. Breakfast was average.
Disliked: No shower in bathroom.

Could do better.

Liked: The convenience of location, the parking.
Disliked: The cleanliness could do better - the coffee maker was not cleaned, the floor was not vacuumed. My husband accidentally dropped a piece of banana and when he picked it up, it was full of long blonde hair and carpet fluff - there was only one glass for 2 people

Enjoyable one night

Liked: Access off the motorway and also into the city centre. Parking was £5 overnight which isn’t too bad compared to some other hotels charge. We had a deluxe room which was a good size with two double beds. Breakfast was also decent, facilities were clean and staff were friendly. There was free WiFi access as complimentary.
Disliked: The bath was on the small side and the art work in the bedroom isn’t to everyone’s taste. A more neutral art would look more appealing to a wider audience.

Passable

Liked: The fridge.
Disliked: Couldn't work the heating, so room was cold.

It was a pleasant stay...

Liked: The staff were friendly and flexible which made our stay comfortable.
Disliked: The lady at the breakfast reception who sat us down this morning appeared stressed throughout our time there which made the breakfast welcome a little unpleasant.

Good but spoilt by breakfast.

Liked: The hotel, location and room was all good, all as expected
Disliked: Evening: When we came back from a meal out (about 9:30pm) we asked about having a coffee in the bar. We were told, "Yes, that should be okay if they haven't turned the machine off". Wrong answer. We did get a coffee so no actual problem.Breakfast next morning: Not good. Some sort of technical problem prevented fried eggs, omelettes, etc but on top of that tables weren't ready, there was no sausages, no hash browns, no milk in the coffee machine. Sure its a Bank Holiday Monday in August and its busy but the date has been on the calendar all year and you can see the bookings. Get the supplies and staff in to meet demand. Overall: Very poor.

The hotel satisfied the needs...

Liked: Very typical
Disliked: Lacked charm

Will not be going back...

Liked: Very clean, nicely presented
Disliked: Had no drinking water and had to go to reception, toilet paper was not changed and had only 5 squares left, no conditioner in the shower, didn’t like the breakfast and heard people complain about it and the coffee maker was not working properly. Bit of a shame for such an expensive night.