Comfortable but didn't give me...

Liked: The room was a good size and despite the hotel being fully booked, it didn't seem overly busy. Even the breakfast, there was always a large table for the whole family available.
Disliked: The hotel didn't refund our deposit of 200 pounds immediately and sent it to accounting to confirm. The card they had was incorrect and didn't match any of the cards we used to pay, so not sure how that is possible. Now we are looking at the amount they reimbursed us and it is more than 60% less than the deposit we put down... without explanation or communication. We left the room in a good state and paid for the 1 drink that was put on the room when we left. Very confused and annoyed if I am honest.

Easy comfortable stay and will...

Liked: Staff all very friendly and helpful.

Great for an overnight before...

Liked: Some staff were great, others less so.Clean rooms, very comfy beds but the promise of a non existent pool disappointed massively.
Disliked: No pool, expensive restaurant (but quality food)

Exceptional

Very good

Disappointing

Fantastic

Exceptional

Liked: great night sleep
Disliked: swimming pool was not open

Very good