A little disappointing

Liked: Large comfortable room with excellent walk in shower which we requested so many thanks for that! Parking very easy and a reasonable price - if residents should have to pay! Helpful and cheerful staff
Disliked: The very creepy and a little disturbing picture on the wall of a man with the head of a budgerigar, think this is in several rooms and can quite understand that it would frighten some children. Glasses and bottles left all day outside rooms. Service charge in bar, £50 deposit per day in addition to room charge which receptionist said would not be debited - it was!! The unspent amount was refunded but it took 24 hours, some guests might be unwittingly overdrawn. Breakfast not the best, how can you mess up toast and jam??

Exceptional

Liked: We had a wonderful time, excellent food and good value for money

Very good

Liked: Room clean and comfortable
Disliked: WIFI - cost. Breakfast, service, quantity and variety could have been better.

Fabulous hotel and fabulous staff!

Liked: I loved the contemporary interiors. The bed was so comfortable as was everything else. Very friendly and accommodating staff.
Disliked: It was slightly on the pricey side but the high standard of quality all round made it worth it.

Gutted the pool had been...

Liked: Clean and friendly staff

Mini break away

Liked: Lovely hotel, quality bedding, very clean and top spec
Disliked: Felt the breakfast was disappointing £16.50pp. Felt this was over priced. My family also ate at the hotel restaurant on Saturday evening and all but one meal was fantastic. The poor meal was basically just chips and a chicken breast for £15.50.

Brilliant stay, thank you!

Liked: Staff were all so helpful Even accommodated us so we could plug pur USB film box into TV and changed TV! Garden great for dog in evening.

Clean and comfortable rooms, poor...

Liked: The room was clean and comfortable. The staff at reception were polite and professional.
Disliked: The Cast Iron restaurant could improve its service. They had a long wait for the food as they had a busy kitchen, which is understandable. However, they were hesitating to prioritise a request to have the child food prepared quicker. It took a few attempts to have some chips for a child after 30 minutes.

Happy getaway

Liked: Credit to the housekeepers and staff, the room was immaculate in every area, reception and bar staff were friendly and attentive, great job guys.
Disliked: The only thing that let the property down was the WiFi in the rooms.