TOP Phoenix Hotel London Guest Reviews
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Tim Wed, 7 May 2025
Very nice overall
Liked: Clean, comfortable, friendly helpful staff, nice breakfast.
Disliked: Tricky to watch the tv because it was alongside the bed and room very narrow.
Katja Wed, 7 May 2025
Great value for the money
Liked: I think it all comes down to value for the money and in this aspect this is an excellent hotel. The room is new, you get room service every day, breakfast is buffet style with more than enough options (a few types of salami and cheeses, cheese spreads, yoghurt, honey, jam, cereal, fruit, coffee machine, juices, toasts and bread, pastry), the staff is mostly nice and the location is great. Very close to all the attractions and even more importantly the tube connections are great and proximity to the tube stations also. You have a few stores and lots of restaurants right around the hotel. This is more than one could ask for in London for the price of the room. We were also given an adapter for the UK plug-ins which was very much appreciated. Of course there are some downfalls given the price: the room size is small, the bathroom also with basically no place to put the toiletry bag on, there is no hallway so the entrance to the bathroom is in the middle of the room.
Disliked: As I wrote above: the room size, bathroom size, also some of the staff at breakfast is quite cold.
Umut Wed, 7 May 2025
Superb
Anna Wed, 7 May 2025
Very good
Susan Wed, 7 May 2025
Superb
Laura Tue, 6 May 2025
Great location but would stay...
Liked: The location was great. The breakfast spread was better than I expected.
Disliked: It felt a tired and a little unclean. I don’t think it’s great value for money.
Dinapn Tue, 6 May 2025
Very good
Emil Mon, 5 May 2025
Better than expected
Liked: Great size room, especially for central London. Clean and comfortable facilities, decent continental breakfast, no complaints. Would come back again.
Tracy Mon, 5 May 2025
Good
Liping Sun, 4 May 2025
Exceptional