Comfortable stay, great service and...

Liked: After reading recent TA reviews of this property, I was pensive about my stay. Yes the building was clad and there was no view from the windows, but this is Birmingham and not New York, so didn't feel I missed anything. The outside of the hotel was unkempt, but inside was very funky. The accessible room was comfortable and great wet room with lovely toiletries. The breakfast was excellent with lots choices for both English and continental selections. The breakfast alone is £15 so given that is included in the £70 rate I paid it makes this excellent value for money.
Disliked: The rooms just need someone to go round and just paint over the marks on the walls and ceilings and would improve the overall look.

Very good

Terribe, hotel a building site.

Liked: Drinks
Disliked: There was scaffolding on the oustide of the building which we was not informed about before arrival, there was noise started in the morning which ruined my sleep. The view from my window was scaffolding and a white sheet.It was a total building site and parking was £16Would i stay here again NO.

Pentahotel

Liked: The decor was quite unique
Disliked: The walls in the bedroom were dirty and had liquid stains on them.The room also smelt of smoke when I arrived.

Exceptional

Brilliant Birmingham stay

Liked: Such friendly staff who went the extra mile to make us feel at home.

Exceptional

Liked: I must say I love the pool table on the first floor the most.
Disliked: The construction going on at the time I was there didn?t let me enjoy the view I was hoping to see.

The bad outweighed the good

Liked: The shower was great. Good sized bed. Office chair was handy.
Disliked: There was building work, with scaffolding around the building. Which meant you didn?t really get light into the room. The TV didn?t seem to work and the fan was stupidly loud.

Exceptional