Disappointing

Classy

Liked: Shower in the middle of the room.
Disliked: Windows don't open.

Exceptional

Very classy stay!

Liked: We had a fantastic stay at the Pendry. Our room on the 11th floor was beautiful with lots of lovely touches. It was absolutely spotless and the bed was incredibly comfortable. They upgraded our room as well because of it being our honeymoon and turned up with some little chocolates which was so nice. The staff were really helpful and location was great in the GasLamp quarter. The pool and jacuzzi were great too. Would highly recommend!!
Disliked: Nothing with the hotel or room, it was just frustrating trying to go and have breakfast at the hotel?s restaurant and being asked if we?d booked (I don?t think I?ve ever booked breakfast in a hotel I?m staying in?!) and then told it would be a 40 minute wait when there were lots of empty tables so we ended up going elsewhere. Not had that before

Elegant, comfortable, and a great...

Liked: The location to the Gaslamp District was great. The property was clean and the staff was very friendly. We enjoyed our time at the hotel and a little time at the pool too. I would definitely recommend this to friends and family!
Disliked: There was a little road noise throughout the day and evening. There isn?t much signage from the street, so make sure to check it on Google maps before you pull up. Overall, a great place to stay and highly recommended!

Amazing love the room

Liked: Place is great located in a great place Needs a better WiFi option - I had to pay for 3 days when I was there for 1 and open the bar at breakfast
Disliked: The internet Oh and no Champaign at breakfast ( please remember Prosecco is not Champaign )

Exceptional

Sleepless

Liked: Can?t think of any!
Disliked: I was on 11 floor and was told it?s the quiet part of the hotel. Couldn?t sleep due to the street notice, emergency vehicle noice and night club. We stayed 4 sleepless nights. Location is ideal for night life, not for a quiet holiday!I booked a room which said Breakfast is included. Later realized, it was 60 dollars voucher per day. I paid 100 additional dollars per day to get this breakfast included, thinking it was a buffet as I had two young kids. However, There are days, I couldn?t get a table or had to wait. I was asked to eat outside when I complained that this was not made clear on registration. I wouldn?t not staying in this hotel again.

Fabulous

Liked: location, staff, decor, facilities and rooms
Disliked: small frustration at having to queue for breakfast with non hotel guests