Very good

Exceptional

Pleasant

Disappointing

Liked: Location was good. Breakfast was okay. Staff were helpful. Bathroom was satisfactory.
Disliked: Bedroom was small. Decor was dark & dingy. Bed & Pillows not good. We had a broken mirror in the wardrobe.

Nice hotel but could be...

Liked: Great location. modern bedrooms. clean hotel.
Disliked: No lift. Tea, biscuits and toiletries were not replenished.Breakfast was cold and had been sat for a while. milk was warm as had been out for a while.

Passable

Poor

Liked: location
Disliked: We were very unhappy with our stay at this hotel. We booked a deluxe room, but we got a terrible room in the worst part of the building. The mirrors were broken, the window had no view, the bed was uncomfortable and stained with blood, and the sink was filthy. Our room was under the stairs and we couldn’t sleep because of the noise from people walking up and down all night. When we complained to the reception, they were rude and unhelpful. They said they were a 3-star hotel and we got what we paid for. This is unacceptable. We paid for a 4-star deluxe room and we got a 2-star room under the stairs. We do not recommend this hotel to anyone.

Exceptional

Very good