Exceptional

Good

Bad stay

Liked: Good location, great bargain for price and good size room.
Disliked: The main person in the office the man was very rude we were nearly packing up and going to another hotel it was that bad. We are a young couple and he showed no respect very very disappointing. Other than that couldn?t fault anything else but good customer service is key and we didn?t receive any ! He was trying to interrogate us why we had booked here and sat us down like we were kids ! Wouldn?t help us with any bags was back chatting and making snide little comments I could go on! Generally a horrible person with bad vibes after we had a long drive there all we wanted to do is check in! I came here as a key worker and he was trying to make me out like I wasn?t one and that there are other people working but I am to I was discriminated because of maybe my age or how I look very upsetting and caused me a lot of anxiety!!!

Very good

Liked: Nice big room and on first floor as gf has a bad knee so only one flight of stairs to climb
Disliked: The room was nice and big we took our small dog with us too . Only downside was some idiot decided to climb onto the roof and throw duff down and even threatened to jump .3hours later at around 2am the fire brigade managed to get him down .this all happened outside our window so didn't get much sleep that night

Pleasant

A simple conveniant place to...

Liked: Simple, basic accomodation, nice and conveniant location in the centre of southport. Good value for money plus free coffee and tea which was good for the morning.
Disliked: There was no toilet paper in the room when i arrived but that was soon sorted thanks to reception. Overall i didnt find anything wrong with the room, it was nice and simple.

Our emergency stay!

Liked: The property is located so close to local attractions not that I was there for those. A close family member passed away and this hotel did all they could to help me in my time of need. The room was modern. Very clean and tidy. Just what I needed. I cannot thank you enough and I will be returning under happier circumstances.

Good

Pleasant