Opulence Boutique Hotel and Spa

Exceptional

Passable

Pleasant

Disliked: There could be more shampoo and hot water, there was no cold water in shower! We had to complete our shower under hot water. And also in photo they showed quite big room and given tiny room…Apart from these it was great …. I would book again

higly priced, poor and dirty

Liked: Location
Disliked: Dilapidated furniture and fittings, too long stairs and not suitable for people with mobility needs. Dust on surfaces, towels had visible stains

Poor

Liked: The location
Disliked: The stairs to.the rooo. Bo eaRestaurant or bar it was was old inside staff couldn't get hold of staff when needed to.asl a question until after u arrived home its not 24 hour service

Welcoming staff and a clean...

Liked: It’s kind of basic when you walk in but I stayed in Room 1 top floor on my own. It was really clean and lovely big window with sunshine .
Disliked: Nothing really it is what it is. A clean room to stay in with all amenities

Room poor-stay fantastic-Newcastle won the...

Liked: The price & location, was in essence cheap for 2 night based near Oxford Street. The ,location was excellent for my requirements and consider in central London cheap at £200 for 2 nights.
Disliked: I was in the basement, no views other than brick wall. The bathroom was a very poor standard finish and the shower not attached to the wall, the 'hose' attached to the taps only came up to my chest. The furniture was of poor quality - the wardrobe door would not close. There were no bulbs in the wall light or bedside light, this meant that i had to use the main ceiling light all the time & switch this off at the main door and walk to bed in the dark. I had been given 2 single beds , not the double room booked. One bed was not flat and leaned to one side. Throughout my stay , arrived Saturday, left Monday the front desk was occupied only on my arrival, at no other time. The tea/ coffee in my room was not replenished, i went out and bought my own. Apologies but just being honest. If on ya own ok, not for couples, families.

Pleasant

Disappointing

Liked: I requested for early check in 1 hour ,tray didn't give it ,Once I checked in at 14 they didn't give me the room card because the manager wasn't available,.Broken furniture in the Room .Bed was making noise