Omni Louisville Hotel Guest Reviews
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|0.5 miles from Louisville centre|
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Cassandra Wed, 12 May 2021
Tim Mon, 10 May 2021
Phyllis Mon, 10 May 2021
Liked: So clean so comfortable beautiful views
Disliked: Need to have a restaurant open after breakfast fantastic food
Richard Mon, 10 May 2021
The Omni lives up to...
Liked: The hotel, itself, is amazing. A true work of art.The staff was friendly and professional.It's surrounded by things to do and places to go.
Disliked: There are only a few things I found to be minor irritations:1. Parking Garage - While there is a garage, it's not connected to the hotel. So unless you want to pay $37/night for valet, you'll have to lug your stuff to the hotel (although if you're staying there, $37 may not be that much.)2. Hot water - This is probably more about me being picky when it comes to my showers then a real "problem" but, I like HOT showers. Showers that leave a steam cloud hanging in the bathroom. The water was warm enough, but not anywhere close to what I like. The shower itself was HUGE though!!!3. Painting - While most of the pictures and paintings in the hotel are incredible, there was an odd choice placed in the bathroom, of a man holding binoculars watching "something". It was placed above the toilet and facing the shower (which happens to be glass-paned.) Another nit-picky thing, but it was a bit creepy. Lol
Willie Mon, 10 May 2021
Nice hotel. Nicer staff. In...
Liked: The bar was really nice. Great selection.
Disliked: The comforters were very linty.
Anonymous Sun, 9 May 2021
Disliked: It wasn't as clean as it should have been, the phone in the room wasn't clean, the bath tub had a hair on it, the vent in the bathroom had dust on it, and I can't believe that you don't have parking for your guest, we had to walk around the block to a parking garage to load and unload our baggage, and they didn't even validate out parking ticket ? it coast me 250.00 for the room and my daughters paid 150.00 for theirs and the desk person lead me to believe that she was adjusting my bill but I guess since I was a last minute customer and booked through booking.com they can't do that a rip off for me and I'm on disability ?, 20.00 for parking for a 1 night stay and I was with my daughters so altogether we had 3 rooms, and thank God I had my grandson and his girlfriend to carry my baggage or I would have been a mess so needless to say I won't be back.
Anonymous Sat, 8 May 2021
Liked: Rooms very clean and nice
Disliked: Came during an event and so lobby crowded elevator lines long
Brittany Sat, 8 May 2021
Nice Hotel w/ Terrible Valets
Liked: When we first arrived we were told our luggage would be brought up to the room within 5 mins, as the valet took our keys & would bring up the luggage. They had no bell carts available at the time but assured us that our items would be on the next one as soon as it came back down. We waited for three hours without luggage & plus we?re expecting our first child. We had tons of meds, snacks, laptops & tons of things that were needed for our stay. They couldn?t find our luggage because the bell guys never removed it from the vehicle. My husband called four times, I couldn?t take a shower, relax, or get comfortable without my luggage. When we finally got a hold of management they only apologized & only comped our parking. It was a horrible experience & put a damper on our trip. I would expect more from the Omni.
Luis Sat, 8 May 2021
Liked: Sparkly clean
John Thu, 6 May 2021