Name: Norton House Hotel - Mumbles
Address: 17 Norton Road Mumbles, Swansea
Telephone: 0800 031 8416
Rating: 4

Good location,very clean hotel,friendly staff...

Liked: Good quality breakfast, friendly helpful staff, clean room and ensuite. Great location very near the seafront.
Disliked: Stayed in an outside room it was smaller than expected and right by the car park of the hotel so could be noisy at times.Also quite difficult to find a parking space at times as the hotel is open to non residents.

Exceptional

Liked: Rooms were exceptional, had everything you could need - couch and tv area was a great bonus. Provided a very nice cooked breakfast and area for pastries/cereal etc was a nice touch. Staff were nice and attentive.
Disliked: On the pricy side, spent more than we wanted for one night, but rooms/hotel was lovely and we enjoyed our stay.

Fabulous service

Liked: Excellent.booked last minute for one night ended up staying two,wanted a third but they were booked up.lovedvit.great food met Sarah night worker and Tracey in the day.botu a credit to the hotel
Disliked: Nothing not to like all fab

Very good

Superb

Liked: Friendly staff, lovely room, good breakfast.

A hostel, NOT a hotel.

Liked: Breakfast was good.
Disliked: This isn't a hotel, it just isn't up to standard to be called that. This is a hostel. Very small room, decor tired, very noisy. Like being in a double decker rabbit hutch. Very poor sound proofing so there was a lot of noise from adjoining room and room above which went on until 1am. Just not good enough for the price and claimed hotel status.

Disappointing

Disliked: The noise from other people's showers was very loud.

Exceptional

Liked: The location was beautiful. Hotel was very clean and pretty.
Disliked: No issues.

Good base for a short...

Liked: Welcoming, staff were friendly and helpful. The food was excellent, both dinner and breakfast. Nice dining room with relaxing decor. Good bathroom facilities. Easy parking.
Disliked: It was extremely hot and there was no air conditioning. The bed room was small with no view at all. The garden was disappointing as was the bar area.