Comfortable room and helpful staff.

Liked: Room was comfortable. Had a problem with a radiator that did not work - staff solved this for us. Breakfast was really good.
Disliked: The hotel needs a nice bar area for residents.

Cosy, warm and welcoming .

Liked: Breakfast was lovely, very good.Location was perfect.The fact that my self and partner had rooms right next door to both my sister's with their husbands which was so convenient for us all to enjoy each others company and had a view of the beach also, really hope to come and stay again in the summer for my 60th birthday. ...THANKYOU to you all for your hospitality.
Disliked: Nil

Pleasant

Norton House is in need...

Liked: Friendly staff and helpful when we needed to be moved room
Disliked: Poor heating in bathrooms

Pleasant

Convenient place to stay while...

Liked: Excellent location, easy to park and close to the sea. Comfortable bed and clean rooms
Disliked: The breakfast was disappointing , extra £3.50 for pancakes? Cheap sausages and a dark, silent dining room. The hotel gives the impression of a beautiful building that has definitely seen better days. Staff appeared occasionally, mostly to question what we were doing and told us to just leave our keys when we left.

Disappointing

Exceptional

Good

Liked: Lovely old main building, great breakfast and restaurant
Disliked: Some of the annex rooms are quite dated and need a little bit of touching up