Very good

Liked: Everything
Disliked: No complaints

Exceptional

Dreadful service

Liked: Clean hotel and rooms
Disliked: Staff were atrocious and an embarrassment to the hospitality business. Heard other guests also complaining about issues with hotel staff. Overpriced and dreadful service so would recommend avoiding this hotel. One of the worst hotel stays we have had. No lighting in our room on the morning of checkout so even had to shower in the dark

The only problem with the...

Liked: Breakfast was excellent and good variety staff were very helpful and friendly
Disliked: Nothing

A stay in a hotel...

i will definitely be coming...

Liked: Everything - the mountain theme

Exceptional

Hotel beautiful rooms very basic...

Liked: The hotel was beautiful realy been done to a high standard.staff was very pleasant restaurant was beautiful&the food to.bar was great to.
Disliked: The bits I didn't like was the room it was very poorly done very basic especially for a four ???? hotel no robes in the room re had to go and ask for them.also before we even got to the hotel we where told from the hotel that using the spar&pool was a added extra because we booked with (booking.com) which got my back up before we even got there as we paid the same amount as if we would have booked direct.also the prices food&drink was very expensive we spent in all well over £300 for one night stay just me&my wife&my 6year old.ive been to better places for less

Hotel facilities and condition inside...

Liked: Hotel Spa facilitiesRestaurant and bar
Disliked: Family room is tinyFood was nice but way overpricedHotel stay overpriced