North Lakes Hotel and Spa Guest Reviews
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|0.6 miles from Penrith centre|
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Jay Tue, 8 June 2021
Liked: everything is brilliant, the staff, the facilities and specially the food in the restaurant. we love watching the grill sergeant cook out food on open grill/fire. the rooms was brilliant, bed comfy bathroom well equipped. overall 10/10
Disliked: housekeeping missed a few little bits but as soon as we told reception they quickly sorted it so overall happy
Jenny Tue, 8 June 2021
Liked: Our room was small and no fridge, restaurant good
Disliked: Small room and no fridge
Dennis Mon, 7 June 2021
Samantha Mon, 7 June 2021
Charalambos Sun, 6 June 2021
Liked: Friendly staff, nice restaurant
Disliked: Spa facilities not what I expected
David Sun, 6 June 2021
book direct if you want...
Liked: milk was good. swimming was good once had another session. bar good and relaxing. staff great over meals and welcoming.
Disliked: radiator on in hot room, dripping shower, lack of milk on our floor as wasn't workingit was mentioned that because we had gone through booking.com that people who booked directed were prioritised so felt like 2nd class citizens!! was told to book swimming day before arrival by which time all sessions had booked up. lady at reception got us a swimming session on day of departure ...luckily kids forced me to ask for another session down the spa and we got one - no thanks to reception who were going to try and get us more!
Anonymous Sun, 6 June 2021
Michael Fri, 4 June 2021
Liked: We enjoyed an excellent breakfast, freshly prepared and presented.
Disliked: No dislikes - a perfectly enjoyable stay.
Steve Fri, 4 June 2021
Rebeccah Thu, 3 June 2021
Liked: Nice staff, organised, decent facilities
Disliked: Food was not great, small portions: £12 fir 2 small scallops in a starter, kids burgers we?re definitely shop bought