North Lakes Hotel and Spa Guest Reviews
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|0.6 miles from Penrith centre|
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Natasha Tue, 5 July 2022
Disliked: No complaints
Anonymous Tue, 5 July 2022
Berry Tue, 5 July 2022
Liked: Clean hotel and rooms
Disliked: Staff were atrocious and an embarrassment to the hospitality business. Heard other guests also complaining about issues with hotel staff. Overpriced and dreadful service so would recommend avoiding this hotel. One of the worst hotel stays we have had. No lighting in our room on the morning of checkout so even had to shower in the dark
David Tue, 5 July 2022
The only problem with the...
Liked: Breakfast was excellent and good variety staff were very helpful and friendly
Paul Mon, 4 July 2022
A stay in a hotel...
Max Mon, 4 July 2022
i will definitely be coming...
Liked: Everything - the mountain theme
Ritchie Mon, 4 July 2022
Frank Sun, 3 July 2022
Hotel beautiful rooms very basic...
Liked: The hotel was beautiful realy been done to a high standard.staff was very pleasant restaurant was beautiful&the food to.bar was great to.
Disliked: The bits I didn't like was the room it was very poorly done very basic especially for a four ???? hotel no robes in the room re had to go and ask for them.also before we even got to the hotel we where told from the hotel that using the spar&pool was a added extra because we booked with (booking.com) which got my back up before we even got there as we paid the same amount as if we would have booked direct.also the prices food&drink was very expensive we spent in all well over £300 for one night stay just me&my wife&my 6year old.ive been to better places for less
Raphael Sun, 3 July 2022
Hotel facilities and condition inside...
Liked: Hotel Spa facilitiesRestaurant and bar
Disliked: Family room is tinyFood was nice but way overpricedHotel stay overpriced
Barbara Sun, 3 July 2022
lovely venue but staff could...
Liked: very quirky lovely touches v clean
Disliked: receptionist wasn?t v friendly spa closes too early on a Saturday and have to pay extra if you have not booked direct this is not highlighted before you book