OYO Times Square Guest Reviews
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Greta, Watertown, visiting Palladium Times Square
I wouldn't stay at this hotel or recommend it to anyone.
Liked: It was close to the show we were going to.
Disliked: Room was extremely small; walls were extremely thin and heard other people in the halls; elevator was broken; hallways were extremely hot.
Stephanie Mon, 30 June 2025
Decent for the price and...
Liked: The location
Disliked: There water pressure in the shower was non-existent and there was cockroaches in the shower
Claudialfdutra Mon, 30 June 2025
Bad
Liked: Location
Disliked: The bed was terrible, the room was disgusting, the air conditioner was very very very noisy, I could hear everything outside my room. A nightmare. PLUS, they took my deposit for NOTHING. They didn't provide any proof for taking my money and refused to give me any explanation or receipt for the abusive charge. I opened a dispute with my bank and I hope they resolve this terrible problem. Only stress, headache and anxiety this hotel brought me. I am SOOOO regret!!!
Milburn Mon, 30 June 2025
Exceptional
Nicole Sun, 29 June 2025
Disappointing
Liked: Location
Disliked: No refrigerator, microwave, and not as clean as I would have wanted.
Evelyn Sat, 28 June 2025
College, Dorm-Size Room with Uncomfortable...
Liked: I liked the proximity to Times Square and the staff was courteous.
Disliked: I reserved a Queen bed but was given a Full bed (room 220) and told there was nothing else available. The bed was too small for us and it was SQUEAKY. I would recommend platform beds instead. It was one of the most uncomfortable, sleepless nights for us while visiting NYC. We could hear EVERYTHING on the 2nd fl...elevator, people talking, the AC was super loud. The electric outlet in the bathroom did not work so I had to blow dry my hair in the bedroom.The room felt like a college dorm. It was tiny with minimal furniture (IKEA night stands, cube storage). The pictures on the website did not represent reality. The sofa/chairs in the lobby are filthy. At $311 a night, we did not see the value. We are HIGHLY disappointed in OYO Hotel Times Square. For less than that, we got a suite elsewhere. We will never stay at their properties again.
Georgina Thu, 26 June 2025
Great location but overpriced
Liked: The location was amazing. Staff were really friendly.
Disliked: Unfortunately the bathroom attracted a few cockroaches and there was rubbish under our bed.
Tony Wed, 25 June 2025
Great location
Liked: Ideal location, close to Times Square and subways
Disliked: No cupboards, noisy room and the slowest elevators.
Olga Wed, 25 June 2025
Poor
Liked: The location is right off Times Square, so it's not for everyone.
Disliked: The hotel is old and run down. The paint is peeling off the walls.
Ali Tue, 24 June 2025
Bad
Disliked: Checked out two weeks ago and the hotel have still not released the hold on my card. I have tried phoning numerous times and they keep hanging up and the email I was given is not valid. Terrible customer service, I would never book again.
Sjors Sun, 22 June 2025
Disappointing