NH Collection New York Madison Avenue Guest Reviews
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Xavier Sat, 16 August 2025
Superb
Angelys Wed, 13 August 2025
Exceptional
Liked: Very great location and staff.
Disliked: -
Patrik Wed, 13 August 2025
Very good
Brendan Tue, 12 August 2025
All in all a very...
Liked: The location of the hotel was perfect for our needs. The room whilst small was fine.The beds were a little bit narrow but quite comfartable.The room was a bit small but otherwisw very good and also very clean.
Disliked: The room and beds could have been slightly bigger.
Jack Tue, 12 August 2025
4 stars well deserved
Liked: Location was good in terms of it being in the heart of New York and allowing good connection to other areas/the main sites to see in New York. Good gym facilities. Decent room, very nice staff that was welcoming on the first day, gave me a bottle of wine for my birthday and in general were very accommodating, allowing my parents to extend the check out in their room for an extra hour free of charge. Restaurant for breakfast good, tea good.
Disliked: My parents had an issue with the toilet not flushing properly on the first day or two. We both had an issue with the soap dispenser next to the sink not really working properly. In the last couple of days of my stay the water didn’t go down properly in my sink. There was an unexpected fire alarm on one of the days. In general while the location being central is good in terms of connection to the city, it is very loud and noisy in that area - I suppose it goes with the lay of the land in central New York but it’s just something to note if and when staying at the hotel.
Leonard Mon, 11 August 2025
The reception staff were all...
Liked: Centrally located to connect to the rest of NYC. The Serafina Italian restaurant was very good and breakfast was fantastic. Staff were amazing. The hotel staff are all friendly and helpful. The hotel reception was calming and welcoming with a beautiful fragrance that meets you on arrival. The beauty of the reception area takes you away from confining yourself to your room. It was spacious with relaxing furniture all around and newspaper as well.
Disliked: Nothing bad to report
Christiane Wed, 6 August 2025
Superb
Quiroz Tue, 5 August 2025
Excellent Hotel!
Liked: Location is fantastic!
Mitzilinka Tue, 5 August 2025
Comfortable Stay with Great Service...
Liked: Pleasant hotel with attentive staff and a convenient midtown location for getting around.
Disliked: Not enough coffee milk capsules were provided in the room for 2 people to have a second cup.
David Sun, 3 August 2025
Superb
Liked: Clean, felt new , great service.