New Yorker by Lotte Hotels

We ate at the hotel restaurant. The bed was comfortable. The room was a nice size and clean. The staff was very friendly and helpful. We valet parked our car and it was taken good care of. We would stay at the Wyndham again.

Liked: We had a nice experience at the hotel.

It's a very old hotel but it is in a fantastic location for Manhattan. The price is exceptional for a NYC hotel and it is a clean, safe place to stay. Rooms were a little small but wouldn't stop me from staying again. Friendly staff.

Liked: Great location; nice price and clean.
Disliked: Small rooms.

Passable

Great location

Liked: Nice size room and great location. Love the Art Deco design and history of the building
Disliked: Staff weren't very friendly (maybe that's just NY?)Took 15m to get Hot water to come through in shower.

we were there for leisure

Liked: The main reason for choosing this hotel was the location we took the amtrak into the city and it was located right next to Penn station.
Disliked: The rooms were extremely small and no amenities in the room, coffee maker, fridge or microwave

This is our second visit...

Liked: The actual property, location, secure, staff where very good, clean and beds very comfortable
Disliked: Bath was a bit worn but I suppose that’s part of the charm

It is a good option...

Liked: The best thing about the hotel is the location. I stayed there because I had a concert and Madison Square Garden is just diagonally across the street.
Disliked: The room was very small and the amenities felt very dated, especially in the bathroom. Things felt a bit old.

Good but can be better

Liked: Location
Disliked: Old facilities

Will be back

Liked: Lovely holiday great location we walked Times Square, Central Park everywhere.

Very good

Very poor

Liked: Location maybe
Disliked: My experience at this hotel was extremely disappointing. Check-in took over two hours.I was given the wrong type of room, then another room where the keys repeatedly failed, and no one assisted me for 15–20 minutes despite my calls. I was “upgraded” to a suite, only to find the sink blocked and hair in the bathroom.After being moved again, another guest was checked into the same room as me and entered while I was inside — a serious breach of privacy and safety.The TV was not working, housekeeping entered despite the “Do Not Disturb” sign, and guest services promised follow-up but never returned.This was one of the worst hotel experiences I have ever had.