Liked: Great hotel - will be our go to from now on in NYC.

High price. Decent quality. Not a place to relax.

Liked: Great location. Great breakfast buffet.
Disliked: Location of lobby is difficult to find. Lobby is chaotic. Room was somewhat dated.

Liked: We had a wonderful experience! The hotel is immaculate, modern yet comfortable and like "home" in many ways. The staff was helpful and friendly; everyone we encountered was engaging and 100% dedicated to making the customer feel very special indeed - BRAVO! If ever we're in NYC again we'll be staying with YOU!

The view was amazing! 17th floor. Overall, I'd recommend this hotel to anyone desiring the touristy area and Times Square view/convenience.

Liked: The room was quiet and very dark, even with the view overlooking busy busy Times Square. The bed was complete comfort; room was clean and maintained properly.
Disliked: Would've loved a mini fridge or some way to at least keep cold water/juices/drinks.

Liked: It was right in the heart of time square

Liked: The location was great. Hotel beautiful. The staff throughout the hotel excellent and so friendly and accommodating.
Disliked: Only very minor things am used to having water bottles in my room and I don't mind being charged. There was none. We were not left clean glasses and had just 2. All 4 star hotels I have experienced give you new soap and soap for the shower each day.

Liked: The location to the activities
Disliked: Overwhelming at times

Liked: Terrific theater location, with nearby bowling & AMC movies. Hotel itself is loaded with perks - lounges, cafe, indoor shops, & Starbucks. Checked luggage for the day was placed into the trunk of a taxi by staff, while we waited under heat lamps.
Disliked: Mattresses could be more comfortable.

Liked: Location was wonderful and service and kindness of the people in the hotel was outstanding
Disliked: nothing at all

Liked: Location
Disliked: No

Liked: Fantastic location.
Disliked: long distance around to public areas at times. Very large hotel.

Liked: location is central
Disliked: we were disappointed with this hotel. Our second night at 4am the fire alarm went off 3 times and they were not good at communicating what we should do (mind you we were on the 25th(!!) floor). Very stressful! Additionally they charge 17$/night for wif

Liked: Had been to this hotel before and it excels in all expectations!!
Disliked: The restaurant The View has a beautiful view but is very expensive and does not offer an open menu which we were not pleased about!!