Liked: Great hotel - will be our go to from now on in NYC.

High price. Decent quality. Not a place to relax.

Liked: Great location. Great breakfast buffet.
Disliked: Location of lobby is difficult to find. Lobby is chaotic. Room was somewhat dated.

Liked: We had a wonderful experience! The hotel is immaculate, modern yet comfortable and like "home" in many ways. The staff was helpful and friendly; everyone we encountered was engaging and 100% dedicated to making the customer feel very special indeed - BRAVO! If ever we're in NYC again we'll be staying with YOU!

The view was amazing! 17th floor. Overall, I'd recommend this hotel to anyone desiring the touristy area and Times Square view/convenience.

Liked: The room was quiet and very dark, even with the view overlooking busy busy Times Square. The bed was complete comfort; room was clean and maintained properly.
Disliked: Would've loved a mini fridge or some way to at least keep cold water/juices/drinks.

Liked: The elevators and location
Disliked: Not enough power outlets near the bed for charging electronics

Liked: Everything
Disliked: Nothing at all

Liked: It was right in the heart of time square

Liked: The location was great. Hotel beautiful. The staff throughout the hotel excellent and so friendly and accommodating.
Disliked: Only very minor things am used to having water bottles in my room and I don't mind being charged. There was none. We were not left clean glasses and had just 2. All 4 star hotels I have experienced give you new soap and soap for the shower each day.

Liked: Location, cleaning staff very friendly, gentleman who handled our check in was awesome
Disliked: We were at the View for dinner one night and breakfast in the other restaurant, food was ok at the View but service at both restaurants was aweful. We waited and hour for breakfast and we constantly had to wave down our waitress at the View to get service

Liked: Location was great as we were traveling with kids and that put us in the middle of the action.

Liked: Location was wonderful and service and kindness of the people in the hotel was outstanding
Disliked: nothing at all

Liked: Had been to this hotel before and it excels in all expectations!!
Disliked: The restaurant The View has a beautiful view but is very expensive and does not offer an open menu which we were not pleased about!!

Liked: I absolutely loved the location. Perfect location to see all the sites around Times Square and Broadway.
Disliked: The only thing that I would have liked is a microwave. I was able to have a fridge brought up after arriving, but a microwave is definetely needed. Also free wifi would be a plus.