Liked: Great hotel - will be our go to from now on in NYC.

High price. Decent quality. Not a place to relax.

Liked: Great location. Great breakfast buffet.
Disliked: Location of lobby is difficult to find. Lobby is chaotic. Room was somewhat dated.

Liked: We had a wonderful experience! The hotel is immaculate, modern yet comfortable and like "home" in many ways. The staff was helpful and friendly; everyone we encountered was engaging and 100% dedicated to making the customer feel very special indeed - BRAVO! If ever we're in NYC again we'll be staying with YOU!

The view was amazing! 17th floor. Overall, I'd recommend this hotel to anyone desiring the touristy area and Times Square view/convenience.

Liked: The room was quiet and very dark, even with the view overlooking busy busy Times Square. The bed was complete comfort; room was clean and maintained properly.
Disliked: Would've loved a mini fridge or some way to at least keep cold water/juices/drinks.

Pleasant

Liked: It?s was open
Disliked: It looked like a construction site

Everything in the hotel was...

Liked: Location was nice. Nothing else
Disliked: Under renovations. Should be closed.

Pleasant

5 star I loved it

Liked: Everything .. just the ways it?s kept
Disliked: It was a maze .. a really nice one

Liked: It was a pleasant experience.
Disliked: No.

Bad

Very good

Liked: We loved the location, right in the heart of Times Square. The view from our floor was amazing. We were given the chance to upgrade for no cost, which doesn't happen very often, being able to choose our upgrade.
Disliked: We didn't like that there was no tub in the bathroom and when the mattress was pulled out for the sofa couch the space got a little small.

Relaxing

Liked: Everything
Disliked: There were lots of police on the property

Liked: What I liked best was the peace I had in my room, the view from the 42nd floor, and the staff�s customer service.
Disliked: The King bed was uncomfortable!