Liked: Great hotel - will be our go to from now on in NYC.

High price. Decent quality. Not a place to relax.

Liked: Great location. Great breakfast buffet.
Disliked: Location of lobby is difficult to find. Lobby is chaotic. Room was somewhat dated.

Liked: We had a wonderful experience! The hotel is immaculate, modern yet comfortable and like "home" in many ways. The staff was helpful and friendly; everyone we encountered was engaging and 100% dedicated to making the customer feel very special indeed - BRAVO! If ever we're in NYC again we'll be staying with YOU!

The view was amazing! 17th floor. Overall, I'd recommend this hotel to anyone desiring the touristy area and Times Square view/convenience.

Liked: The room was quiet and very dark, even with the view overlooking busy busy Times Square. The bed was complete comfort; room was clean and maintained properly.
Disliked: Would've loved a mini fridge or some way to at least keep cold water/juices/drinks.

Not hood

Liked: Restaurant was good.That?s about it.
Disliked: Housekeeping was extremely poor. Did not clean the room well enough, leaving behind garbage in the bathroom etc. Not enough soaps or shampoos, no vacuuming. As Bonvoy members in good standing we asked for a late check out and were laughed at by the Front desk as if you were operating some uppity hotel and ?how dare we ask?. AllIn all DO NOT expect us to ever visit again.

Exceptional

Exceptional

Great stay nice hotel. A...

Liked: It is in the middle of Time Square
Disliked: The elevator system is a little chaotic

Very good

Liked: Location is ideal!! On site parking! Hotel was very clean and comfortable.
Disliked: No fan in the bathroom. A little more pricey than desired.

Superb

Liked: room, location, security,
Disliked: wifi connection was bad

Very good

Excellent stay!

Exceptional