Very good

Nice Stay in Brooklyn

Liked: I like the adjoining rooms. The hotel lobby was beautiful, clean and beautifully designed. The staff was amazing and warm. The location was amazing. Right in the middle of downtown Brooklyn.
Disliked: I liked the parking in the premises but it?s very expensive.

comfortable and clean but lacking...

Liked: the location it was very convenient for the subway and shops etc close by
Disliked: lacking in personality. very ?corporate?. could hear noises from the next room. bathroom dated

Exceptional

A fine place to stay...

Liked: I liked the size of the room. For a family of 3 we had ample room to move about. The overall feel of the room is that it's an older hotel that can use some renovations and not just cosmetic changes.
Disliked: The room felt old. The bar had inconsistent hours...or at least what was shared with us. We call and were told the kitchen stayed open until 11:30pm. We were downstairs at 10PM and were told they closed at 9:30pm.

better than last hotel stay...

Liked: serviceable
Disliked: too far from elevators

Exceptional

You have a great product,...

Liked: You can easily access a variety of things, shopping, food, transportation, etc.... The Employees at this hotel are the absolute best. If it wasn't for them, the breakfast situation would cause me to not come back.
Disliked: The restaurant at the hotel catered to "platinum members" only. If I'm paying $1500 for 4 nights, one of which we didn't even sleep there, don't force me to only have access to a limited option, pre-made breakfast, AND INSULT MY FAMILY buy saying you have to be a platinum member to have easy access to a hot breakfast, when I'm traveling with a 2 year old. Add it as an extra upcharge, give people an option, don't ever make a patron feel less than.

caring staff very professional housekeeping...

Liked: Always professional and caring about their guest
Disliked: nothing