New Victorian Suites Lincoln NE

Friendly service; good variety of breakfast choices. Would recommend this hotel.

Disliked: Not really.

Liked: Very clean, comfortable environment and friendly staff!

This hotel is very nice, clean, and in a great location.

Liked: The check in was fast and friendly.
Disliked: There was nothing.

Stay Away! Nothing like advertised.

Liked: Nothing, was extremely disappointed as it is not what is advertised
Disliked: From the moment we arrived I was uncomfortable. The handicapped door buttons did not work. There was no one at the desk. Employee was instead sitting in the lobby and started me. The lobby area smelled of smoke/pot and they had an oil diffuser on counter to try and mask it. Checking in the employee did not know how to update my c.c. Info to the card I wanted.Going into the elevator you will notice graffiti on the door. Looks like someone tried to paint over it but it was still readable. The room itself smelled musty. It advised that it was newly renovated but it appears the only update was the paint. Speaking of paint, it was everywhere. On the wall hone, on the plate covers of lights, switches, on the bathtub. The wood furniture was all warped and the pillows were gross, yellows sweat stains, and lumpy. A $3 pillow from a big box store would have been better. The carpet was severely stained and the drapes were old, stained, and dated. When you sat on the edge of one bed it made a collapsing sound. Bed skirts were a complete mess. Not even remotely applied correctly. The couch had seen better days. Saggy, dirty, and scratched up. There was no shower curtain liner either. Had it not been a quick stop over as we traveled I would have been out of there. Breakfast was a joke. Waffle batter was thin and did not cook thru. The only serving utensils available was a ladder for gravy so everything else you needed to use your hands for. You could choose from white toast, chocolate mini muffins, instant oatmeal, biscuits and gravy, waffles, and off brand sugar cereals. Looking for anything that doesn’t involve starch/carbs just forget it. They advertise coffee and cookies available in the lobby but it was not there. When I inquired I was sent thru a door to a dark breakfast area with coffee. I suspect it had been sitting all day. As far as environmentally friendly this is not the place styrofoam plates/bowels/cups, plastic cutterly, single use toiletries.

Staff was preoccupied on another...

Liked: Bed was comfortable
Disliked: A little ways from highway

Exceptional

Poor

Liked: Staff members kindly for every one
Disliked: Staff members in reception need to know business conditions

Exceptional

Exceptional

Good

Very good

Disliked: Room smelled kinda like mold

Exceptional

Liked: Clean and a nice place