MSK Elite Guest Reviews
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Anonymous Tue, 24 June 2025
Great location to explore London.
Liked: Small studio apartment. Very clean and comfortable. Well equipped. Great location, close to transport, shops, Hyde Park.
Disliked: Small but comfortable.
Barbara Tue, 24 June 2025
Superb
Liked: We were in a brand new building with airconditioning and everything was great. The front staff let us borrow a UK adaptor for our stay as we forgot one! If you show up early for check in there is a room to leave luggage and a bathroom to freshen up. That was really nicely done . Great meal deals at Salisbury for $3.50 you get a drink a protein or fruitsalad and a sandwich or bowl
Chris Mon, 23 June 2025
Superb
Liked: The location was great - just round the corner from Kensington Palace and a tube station. The room was clean and the facilities were great. Reception staff were efficient and very friendly
Disliked: Very minor point but a tea towel would have been good. A second full length mirror would have also been a bonus given there was 4 women in our party but it wasn’t a problem.
Shai Mon, 23 June 2025
Bad
Liked: Nothing. WORST service experience I have ever encountered!
Richard Mon, 23 June 2025
A lovely short break in...
Liked: The reception was super friendly & directly opposite.The hotel was beautiful, really clean & had everything you could think of including iron, board, hairdryer, kettle etc...The location was perfect in Hyde Park, very close to local shops & eateries.The hotel was very quiet & had a lift to get to the higher floors.
Disliked: The view was out on to the building site, the toilet left little space to sit & the bed wasn't really comfortable.
Alexia Mon, 23 June 2025
Good location for what I...
Liked: Nice and close to Queensway Tube. The area felt reasonably safe. There wasn’t too much noise on the Saturday night we stayed considering it was a city location (we are country bumpkins & expected it to be quite rowdy). I’d like to say that a review popped up AFTER we’d booked & paid that concerned me but it seemed totally unfounded in my experience of this hotel. I couldn’t fault the cleanliness. My room was bright fresh meticulously clean. The air con was incredible which was very welcome on one of the warmest days of the year. London is a crazy hot box of a micro climate & my room was lovely and cool. Check-in was at a building opposite which was unexpected but no problem. The process was simple, as was check out the next day.
Disliked: Nothing wrong. As long as no unforeseen post stay issues pop up, I was very happy with everything.
Dawn Sun, 22 June 2025
Nice but there are better...
Liked: Good location, lovely staff.
Disliked: considering our room was a Superior and for the high price, it was very small, so we were quite disappointed.
Frank Sun, 22 June 2025
Good location, good value for...
Liked: Location is excellent, close to Hyde Park. Small but functional room. Coffee maker in the room, kitchen with fridge. Quiet location.
Disliked: Bath room wash basin is ridiculously small. No cleaning service. They just give you fresh towels. only English TV channels
Tanya Sun, 22 June 2025
Superb
Winnie Sun, 22 June 2025
Well…
Liked: Good Location
Disliked: Narrow space, house keeping required extra £40..