Moxy Memphis Downtown

Progressive, Bougie, Anxiety

Liked: Moxy Memphis Downtown has comfortable beds, they're very firm and support heavier more round people like myself easily. It's easy to navigate, and our corner room had a good view with one way mirrored windows to the outside. The price was also acceptable in comparison to other nearby hotels. It's been recently renovated from a Sleep Inn and though I question some design choices it does seem well put together. Two free drink coins that I gave to my family member, as I am not a drinker. Friendly and helpful maintenance staff. Valet parking by PMC had good staff to help when I was booted from their system and comped a nights parking when they lost my rentals keys for a period of time.
Disliked: Well, my 3 day trip was actually ruined by a mistake made by hotel staff. I had already paid in full, non refundable through booking.com I had my receipts proving such. While I was there, in the middle of the night. The hotel fraudulently charged me two sums of money which totaled up over 1k. Capital One caught and blocked the first attempt, the second attempt was even more money and went into a pending status. Both charges happened while I was sleeping on different nights. I would have just left my card locked the first time but I needed to unlock it to pay for the valet only parking.This had spiked my already high and medicated anxiety into very concerning levels that had me physically shaking for a period of time until I was able to get fresh air on the walk back to the hotel where I spoke with Jessie a manager who, after investigation. Found their front end staff had charged my incidentals ( of which I owed none ) card instead of their booking.com card. When I first checked in I had offered to show the counter woman my receipt and was told no. The two night in a row anxiety spikes left me sick feeling for my last night at the hotel, and I had to check out far earlier in the morning than anticipated due to the persistent ill feeling caused by the hotels mistake. This was days later fixed.Other than that, the room had no mini fridge or microwave. I understand its Memphis but those are basics I expect from any lodging. The shower, while cool in design did not have a door that sealed properly and the design allows water to get out onto the floor very easily. So your drying the floor after each shower. The listed price of parking on all email correspondents I received prior to booking in did not match the actual price of the parking. Which was higher than advertised. They also seem to host a drag queen bingo which, allow me to be blunt.

Pleasant

Exceptional

Liked: It was so neatly decorated and eccentric just like me lol
Disliked: The location. I had no idea Memphis had gotten so dirty. The property was nice but I was told about the crime rate and not to be walking around after dusk. I grew up 70 miles north and cane to Memphis all my life. I couldn't believe it was now unsafe to walk to Beale Street after sundown! Incredible but we felt safe while we were staying there for the night.

Superb

Disliked: No free breakfast like the.surrounding hotels

Exceptional

Superb

Great comfortable place lobby fun...

Liked: Everything! Easy parking , spacious lobby
Disliked: Nothing

When staying in Memphis the...

Liked: This is the third Moxy we have stayed in this month, and the most comfortable, but the place was not full, so the vibe was less than exciting.
Disliked: The wifi was not very good.

Good