Moxy by Marriott Edinburgh Airport

Great location employ more staff

Liked: Location is excellent
Disliked: Service isn’t great . Not the fault of the staff who are great but the check-in /bar/food is just understaffed . My heart goes out to the staff who do their best

Good

Very good

Disliked: No telephone in Room

Very good

Liked: Good location for airport
Disliked: Limited menu

Excellent and friendly staff

Liked: Position to airport
Disliked: N/A

Comfortable, secure, courteous, friendly, welcoming,...

Liked: First of all the staff was exceptional. They were very friendly, courteous, helpful, and considerate. I am in a wheelchair and they went out of their way to make sure I had everything I needed and they made sure I had a ground floor room as requested for my safety measures. The room was very clean very comfortable easy for me to access. The only thing I would say that for such a beautiful handicap accessible room the main door to get into my room was quite heavy to try and push with a wheelchair, but I will be very honest unfair and say that absolutely every other handicap accessible room or restroom that I have used in any facility, Train or airport is exactly the same way. So it is no fault of the hotel. But I do think that that one issue in future for hotels and transport when it’s handicap accessible could perhaps be maybe automatic once you enter your key. Just a thought for the future for when you ever think about revamping any part of the hotel. But I did not hold that against you. It was a very comfortable stay I felt very secure. The staff were always there to help me out whether it was to bring me a couple of extra little packs of coffee or to answer my questions about when where and how to get a taxi, Etc.. They always had a smile on their face. They were always more than eager to help. And I saw them treat other customers just as well. The staff at the Mark C Hotel by Edinburgh airport are remarkable. Even as much as I saw the janitors cleaning and the maintenance people at the housekeeping everybody, there was friendly and courteous, and always had a smile on their face. I would gladly use the moxie again when I travel again. Highly recommended thank you very much for a very pleasant and safe stay
Disliked: Just the heaviness of the actual hotel room door being in a wheelchair. It was heavy and a little difficult to access. Perhaps when you are redoing handicap accessible rooms, you may want to think about perhaps having that one door be automatic once you enter the room key. Apart from that there was nothing that was unpleasant or unlike. It was wonderful the whole stay.

Exceptional

Liked: everything is very good, no problems arose

Convenient hotel near Edinburgh Airport.

Liked: A good place to stay if you have an early flight. It was a quick 5-10 minute walk to the airport.

Exceptional