Motel 6-San Bernardino CA - South

Disappointing

Disappointing

Liked: How clean the room and bathroom were. That the ice machine worked and the bed was comfortable.
Disliked: The room I reserved said it was gonna be a double bed,smoking, and accessibility for me because I can't walk upstairs or very far. When I got there it was a single bed, no smoking. Motel 6 wanted 9 more dollars for double bed and there's no smoking on the bottom floor. So I wasn't gonna pay any more then what I was told online that I already reserved. The room was very small the end table light on the left side of the bed didn't work both USB charging plug and were broken and the bathroom fan didn't work also the air conditioner fan was very slow even on hi so the room wasn't as cold as I hoped it would be. So I had to deal with it because it's all they had for handi cap accessible rooms. So I was pretty bummed out. Other than that the room was very clean and the bathroom was very nice and the bed was very comfortable. So I didn't cry about everything. But I was still sad that's all.

Good

Not happy

Liked: N/A
Disliked: Room was still dirty, it stinks, the staff was rude & that staff stole $50 from me, & it looks like homeless people lives half of motel 6, they blocked the back off

Good

Liked: Customer service

Poor

Disliked: Blankets had holes made of burning restroom was dirty

I will never rent it...

Liked: Nothing
Disliked: Thinking about a quiet place to rest and sleep turned into the worst night. I rented two non-smoking rooms and both of them stank of cigarettes. There was a lot of noise, loud music, and people talking outside as if it were an event hall. towels so old that the lint remains on your skin

Exceptional

Bad

Liked: Bad customer service