I think that we were at the wrong place at the wrong time when everything went wrong. We couldn't fault the manager's appreciation of the situation and we look forward to visiting again in two weeks time.

Liked: The building and location.
Disliked: Our room was freezing cold with heating inoperative. Fire alarms active intermittently throughout night; didn't get to enjoy the bathroom as there was no hot water.

Pleasant

Exceptional

Liked: Hotel was beautiful. Free parking and proximity to town and marina was fantastic.

Overnight treat with the fam

Liked: Parking was easy and convenient and the hotel is situated in an ideal location to enjoy the beach and the nightlife of Swansea as well as the Marina.Right from check-in, the staff were ABSOLUTELY brilliant. They were pleasant, so kind, and only too willing to help.We really enjoyed our complimentary drinks in the bar too - an unexpected - but most welcomed treat.There were 6 of us in our group, and every effort was made to keep us staying close together, which was really appreciated. We stayed in the 'town house' adjacent to the main hotel. It was quiet, the room was very comfy and we felt safe and secure.We'll definitely go back.
Disliked: Nothing to dislike...

Superb

Superb

very good but breakfast not...

Liked: A striking Georgean Property, great rooms and very clean throughout.
Disliked: N/A

Very good

Superb

pricey but nice check where...

Liked: it was clean
Disliked: it wasn’t I. the main hotel which it didn’t state on the booking