Millennium Times Square - A Hilton Affiliate Hotel Guest Reviews
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|1.4 miles from New York City centre|
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Dixie, St Louis, visiting Sony Hall Wed, 5 December 2018
Liked: The location is very good.
Disliked: The lobby promises a level of quality that my room, at least, did not deliver. Average at best; somewhat run-down and overly basic at worst.
Lori, Cary, NC, visiting Richard Rodgers Theatre Fri, 1 April 2016
The staff, from the front desk, to the doorman, were all wonderful - friendly, helpful, pleasant, and polite. The location of the hotel was perfect. It was clean and comfortable. A nice place to stay.
Liked: Great location and friendly, helpful staff.
Disliked: No refrigerator, microwave or coffee maker in the room.
Johnson Thu, 10 June 2021
Rob Wed, 9 June 2021
Good location, needs upkeep
Liked: Great access to Times Square and Broadway. McDonald?s and Walgreens only steps away.
Disliked: There was various damages to the room. I notified the front desk; was informed that damage came from previous guests in the room. Baseboards torn off, wallpaper torn, sink faucet loose, screws coming out of door and towel holder, sticky gum on the floor, dresser drawer handles broken.
Khamees Wed, 9 June 2021
Brittney Wed, 9 June 2021
Liked: I liked it was right off of times square
Disliked: I didn?t like that I asked ahead of time for a mini fridge and never got one. I didn?t like the room was dirty and one bed didn?t even have a comforter. Also was told at check in no service to room so I left everything out in my room I come back at night and a maid was in my room!
Theresa Wed, 9 June 2021
Liked: Location was great and price was wonderful for the location.
Disliked: There was a heavy smell of marijuana on the 23rd floor I was staying on. The smell was very heavy in my room as well. I am not a tobacco or marijuana smoker, maybe I happened to get a smoking floor by accident. I was only there for 1 night so I didn?t bother complaining. I was a bit disappointed in the ?ball drop view? room booked, I hoped this would be a room overlooking the hustle and bustle of Times Square, however it was a disappointing view even if it was if the ball drop?
Alyssa Wed, 9 June 2021
staff is great, hotel is...
Liked: staff was friendly and great. they offered to help with the inconveniences, and even though it wasn't completely resolved they did try . property is just very old and needs to be revamped.
Disliked: property is just very old and needs to be revamped. elevators are not funcitoning properly, carpets are in poor condition, bathrooms and plumming issues, showers are dinginy and there is no room cleaning we were there for 4 days no one offered to clean our room.
Piero Wed, 9 June 2021
Liked: I loved the location, it?s literally in the time square.The bathtub and toilet needs a little update in the room that we stay.But overall was very good.I definitely recommend
Greg Wed, 9 June 2021
Liked: Property located conveniently in the heart of Broadway and is accessible to all major attractions in that area.
Disliked: When entering my room, I was greeted with loud music and an obnoxious odor from the room next to mine. I will say security handled immediately upon my inquiry. The front desk accommodated by moving my room however the new room had no TV reception. Again needed help which fortunately was provided. Hotel abit dated, bed uncomfortable, pillows flat bathtub chipped and seemingly stained. Elevators take forever. Staff courteous and pleasant. Overall would stay again but will look for options as well.
Anonymous Tue, 8 June 2021
Less than stellar.
Liked: Location was good
Disliked: Room smelled of MJ bad. Beds were like sleeping on the floor hard, went to front desk and called housekeeping for additional towels and they never came. Had to dry with a hand towel. Bathroom had no fan so the heat and moisture from the shower was causing the ceiling to release. Needs some attention!
Jose Tue, 8 June 2021
Liked: Great location and very security close to everything
Disliked: Everything was great