Millennium Hotel Broadway Times Square

For the price I paid, it would have been nice to have a clean bathtub, or even empty trash cans instead of the previous person's trash. The electrical outlets did not even have face plates. The carpet throughout the room was dirty and frayed. No refrigerator; no microwave; no coffee or any food choices within the hotel. Walking into the lobby I was impressed and felt bamboozled after riding 20 floors in the rickety death trap of an elevator and then walking into what looked like a 'pay by the hour' cheap motel. The employees were not courteous nor knowledgeable. The additional $50 I had to pay for parking considering upon booking I was told there was free valet parking made it a completely disappointing experience. The final question I asked before leaving was 'when will the $100 deposit be returned to my credit card?' The response was ' I couldn't tell ya, but probably within the next couple weeks.' To sum it up any other hotel in the area has to be better than this place.

Liked: Location was close to everything.
Disliked: Dirty; no amenities; rude employees.

Liked: The location is very good.
Disliked: The lobby promises a level of quality that my room, at least, did not deliver. Average at best; somewhat run-down and overly basic at worst.

The staff, from the front desk, to the doorman, were all wonderful - friendly, helpful, pleasant, and polite. The location of the hotel was perfect. It was clean and comfortable. A nice place to stay.

Liked: Great location and friendly, helpful staff.
Disliked: No refrigerator, microwave or coffee maker in the room.

Will come back

Liked: Location excellent. Friendly staff. Highly recommended.

Exceptional

Very good

We enjoyed it!

Liked: Location and staff service
Disliked: Bathroom needs remodeling

Superb

Exceptional

Liked: Everything , walk out the front door and you’re in the middle of time square . Staff was amazing and so was the view .

Great place!

Liked: Clean. Central location
Disliked: N/A

okay. location was the only...

Liked: Room was smaller than pics. And AC issues...warm in room, had to crack open window nights.
Disliked: Room smaller and not looking like the nicer rooms in advertisements.

Served the purpose

Liked: The room was clean. And great location. However there was a bad smell to the room, maybe humidity on the carpet!? But no interaction with staff, no place to sir on the lobby, just a place to sleep. Serves it purpose!