Millennium Hotel Broadway Times Square Guest Reviews
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0.2 miles from New York City centre |
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Melissa, Hope, visiting Palladium Times Square Wed, 11 May 2022
For the price I paid, it would have been nice to have a clean bathtub, or even empty trash cans instead of the previous person's trash. The electrical outlets did not even have face plates. The carpet throughout the room was dirty and frayed. No refrigerator; no microwave; no coffee or any food choices within the hotel. Walking into the lobby I was impressed and felt bamboozled after riding 20 floors in the rickety death trap of an elevator and then walking into what looked like a 'pay by the hour' cheap motel. The employees were not courteous nor knowledgeable. The additional $50 I had to pay for parking considering upon booking I was told there was free valet parking made it a completely disappointing experience. The final question I asked before leaving was 'when will the $100 deposit be returned to my credit card?' The response was ' I couldn't tell ya, but probably within the next couple weeks.' To sum it up any other hotel in the area has to be better than this place.
Liked: Location was close to everything.
Disliked: Dirty; no amenities; rude employees.
Dixie, St Louis, visiting Sony Hall Wed, 5 December 2018
Liked: The location is very good.
Disliked: The lobby promises a level of quality that my room, at least, did not deliver. Average at best; somewhat run-down and overly basic at worst.
Lori, Cary, NC, visiting Richard Rodgers Theatre Fri, 1 April 2016
The staff, from the front desk, to the doorman, were all wonderful - friendly, helpful, pleasant, and polite. The location of the hotel was perfect. It was clean and comfortable. A nice place to stay.
Liked: Great location and friendly, helpful staff.
Disliked: No refrigerator, microwave or coffee maker in the room.
Lena Thu, 25 April 2024
The room could have been...
Liked: The location was amazing and the staff were very friendly and accommodating.
Disliked: The room was old and had a dripping bathroom faucet. No refrigerator which would have been nice to have due to the amount of leftovers from dining out. Coffee was not replaced in the room in the morning that we had housekeeping come in to clean.
Gregoria Thu, 25 April 2024
it was nice but I...
Liked: the hotel lobby was beutifull but the room was simple not like other hotels I been at I would of payed more if the rooms looked as nice as the lobby
Disliked: the rooms were to simple, no fridge for my drinks, the ac took 3hr to cool down my room the restaurant opens late so current have breakfast in the morning i had to have it delivered and being my first time in new york it took me a while to find a place to delivere
Olivier Wed, 24 April 2024
Passable
Kemal Wed, 24 April 2024
Very good
Eli Wed, 24 April 2024
Very good
Luiza Wed, 24 April 2024
Exceptional
Marek Wed, 24 April 2024
Great location and views but...
Liked: The location is quite unbeatable and views from the 43rd floor were really nice. Kind and helpful staff.
Disliked: Just basic amenities. No fridge, no kettle or any basic cutlery/kitchen stuff. We wouldn't mind not having any of these if the hotel at least had a restaurant and offered breakfast. Rooms didn't seem to be vacuum cleaned. There wasn't any toilet brush which is a must-have for any proper accommodation.
Bayarsaikhan Wed, 24 April 2024
Pleasant
Lampiasi Tue, 23 April 2024
Exceptional
Kenneth Tue, 23 April 2024
Very good