Microtel Inn & Suites By Wyndham Salt Lake City Airport, Salt Lake City

Very good

Liked: Satisfactory place close to the airport. Clean, comfy beds. Quiet.Adequate breakfast
Disliked: Front staff were friendly enough but clueless on how to find our reservations.

Pleasant

Liked: Location close to airport
Disliked: When down at 945 am they were cleaning up so didn't get breakfast

Utah!

Liked: room was fine. location was good, near airport.
Disliked: There was strong smell of cleaning solutions upon entering the room.

Good

Bad

Disliked: I had a horrible experience with my car dying in Wyoming on my way to Salt Lake City and when I called Microtel to ask for an exception to their refund policy, the front desk receptionist told me they could not make an exception for their refund policy because I was not injured in an accident, despite the fact that it was physically impossible for me to arrive to their hotel. I had to then pay for another accomodation that night in Wyoming. This is extremely bad customer service and I am surprised how little compassion and understanding there was for my situation, which just goes to show Microtel is purely business oriented and doesn't actually care about their customers. I would have stayed with Microtel in Cheyenne WY where I was stuck, but because of this extremely unpleasant experience with Microtel I decided to stay with another hotel chain. I will never go to Microtel again and will encourage all of my friends and family to also not give their business to such a place.

Good

Exceptional

Liked: I was surprised by how clean and spacious the room was— right near the airport and the shuttle was great

We picked the most affordable...

Liked: Aside from being conveniently close to the airport, that’s what is decent about this place.
Disliked: The bathroom had mold on the ceiling, the beds were not comfortable, the decor was tacky and dated. For a place being so close to the airport, it would have been nicer if they had more accommodating hours for breakfast.

Decent stay near airport

Liked: Staff were friendly and helpful, bed was comfortable, close to airport, shuttle to airport was a great value add.
Disliked: It being close to the airport means it can be quite noisy, shower pressure was on the low side, shower temp was either really hot or luke warm.

Pretty good wiht just a...

Liked: Good place to walk dogs that are allowed so that is nice but we always go to SLC for medical appointment and it is so far from the University Health resources. We feel the breakfast could be much better. No fruit is served and pastries a bit dry. We'd like some granola or scrambled eggs.
Disliked: Breakfast and each time we go the rates are different so it is hard to know what we are going to be charged. The desk staff very nice and helpful but bottom rooms allowing dogs can hear the upstairs noise fairly well. And although tehre are doggie bag containers there are never any in them and we have stayed there over a dozen times.