Microtel Inn & Suites by Wyndham Charlotte Airport

Liked: Friendly staff. Easy access to interstate.
Disliked: Rooms need a good cleaning. Check-in was very slow. They need more than one attendant when a problems arises with another guest.

Sorry to say, my stay at Microtel was very disappointing. I had to change rooms - the first room smelled horrible. I changed to another room, where the bedspread had cigarette burns on it. The microwave door or cover fell off when I tried to pop some popcorn. The bathroom sink was not clean. It wasn't worth the money I paid - I promise I will never stay at another Microtel By Wyndham again!

Liked: The staff was nice. Thanks for the free continental breakfast!

Do not book or stay here. If you are not satisfied, they will not give a refund at all, but only offer you a room that is as bad as the first one. Very dissatisfied and will never return.

Liked: Nothing positive about this place.
Disliked: The rooms were very damp and smelt bad. The hallway carpets looked water stained. The carpets in the room were damp as well.

Exceptional

Liked: Clean and quiet. Just what you need

Very good

Good

Borderline sketchy

Liked: The price and proximity to my event
Disliked: poor lighting; dingy surfaces in common areas; pitiful breakfast; noisy neighbors; sketchy neighborhood; and the toilet paper was the sorriest I've ever seen anywhere

Very good

Good

Superb

Pleasant

Liked: The location was good and overall cleanliness.
Disliked: We went down for breakfast at 9:30 am and there was no food, no coffee, and the breakfast area was a mess. We ended up not having breakfast. We got back up to our room and the key to our room did not work. They reset it at midnight. What??? Customer service is non-existent here.

Very good