MGM Grand Guest Reviews
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Anthony M, Chandler, visiting Michelob Ultra Arena Fri, 10 March 2023
Huge hotel with a lot of dining choices, although pricey.
Liked: Clean.
Disliked: Distances between amenities.
Rick, Beaumont, visiting Allegiant Stadium Tue, 20 September 2022
There was no coffee pot in the room, and you couldn't get any TV channels either. There wasn't a working clock in the room. When I waited an hour and a half to check-in, I ended up missing a Motown show due to the hour and a half wait and did not get refunded the two hundred dollars for the show I missed because of their fault. Very bad! And it was all on a Sunday.
Liked: Breakfast at the cafe was good.
Disliked: I had to wait an hour and a half standing in line before getting a room.
Jennifer Sat, 16 August 2025
The staff was kind but...
Liked: Clean - comfortable
Disliked: Well no one told us about the renovations going on so it was loud plus our rooms had the water turned off for hours and the first night the lazy river was down so we could go do that - and no one gave us info about how or where to get floats anyway - so we could not relax and rest in our comfortable room - and could use sone of the amenities why we were there - so that was disappointing
Miller Sat, 16 August 2025
Exceptional
Marco Fri, 15 August 2025
Bring your own floater for...
Liked: CleanLazy RiverShopsCasino
Disliked: ImpersonalExpensive for what you getFloaters for lazy river too expensive
Markson Fri, 15 August 2025
Fair
Liked: Location
Disliked: To big, a lot not included in the room for a five star hotel
Colin Fri, 15 August 2025
Exceptional
Hasti Thu, 14 August 2025
Good
Liked: The rest of the staff( security people) were kind and helpful.
Disliked: The staff at the lobby were cold and not really helpful. The room was not completely cleaned, we found some small trash on the floor. The hotel is a little old fashioned. There is no refill water at the hotel.
Venkatesh Wed, 13 August 2025
Exceptional
Giacomo Wed, 13 August 2025
Exceptional
Cathyanne Tue, 12 August 2025
Exceptional
Polly Tue, 12 August 2025
Good clean hotel
Liked: Close to MGM Garden Arena, where the concert we came for was located. Room was clean. Housekeeping was responsive to anything we needed. Room service French fries were amazing.
Disliked: Rooms are dark, very dark. Needs more lighting. The casino and areas around the casino smelled strongly of cigarettes even though there were no smoking signs all over. The room service menu was limited.