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Mercure Swansea Hotel

eeee - 0800 031 8416
Mercure Swansea Hotel, Phoenix Way, Swansea -0800 031 8416
(Map)
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (1864 Ratings)
1.9 miles Swansea.com Stadium
v6 mins driving
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
With easy access to both Central Swansea and the Gower Peninsula Mercure Swansea Hotel has stylish rooms and a lakeside location. The hotel has a restaurant gym and free high-speed WiFi is available throughout. Each room with attached bathroom has a flat-screen TV and internet access. Some have views over the grounds and lake. The Brasserie Restaurant serves seasonal Welsh dishes. The bar has a fireplace and offers lighter meals and snacks. 24-hour room service is available. Feel Good Health Club has a gym which features cardio and weights equipment the hotel can also supply walking guides for the Gower Peninsula and local area. Mercure Swansea Hotel is 9 miles from Gower Peninsula beaches and a 30-minute drive from the Brecon Beacons National Park. Swansea Castle and Marina are both within 3 miles of the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Canoeing
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Game Room
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Happy Hour
` Non-Smoking Rooms Available
` Slippers
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Body thermometer available
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
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Mercure Swansea Hotel Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Alistair B, Coleshill

Overall pretty much as expected - nothing at all to grumble about. Staff really helpful and friendly.

Liked: Great value for money.
Disliked: A little off the beaten track.

0.5

Poor - 0.5 out of 5

Cameron Tue, 1 July 2025

Bad

1.5

Poor - 1.5 out of 5

Tiffany Mon, 30 June 2025

Poor

3.5

Good - 3.5 out of 5

Deanmorris Mon, 30 June 2025

Good

3

Pleasant - 3.0 out of 5

Deanmorris Mon, 30 June 2025

Pleasant

3.5

Good - 3.5 out of 5

Ashvinkumar Mon, 30 June 2025

Good

4

Very Good - 4.0 out of 5

Ashvinkumar Mon, 30 June 2025

Very good

4

Very Good - 4.0 out of 5

Monica Sat, 28 June 2025

Very good

Liked: Lovely public areas and decor. Very helpful and polite staff.Super food in the restaurant.
Disliked: Bedroom had a few carpet stains also on fabric desk chair M

2.5

Fair - 2.5 out of 5

Colin Sat, 28 June 2025

Passable

Liked: Location
Disliked: Had to move rooms as first room had not been cleaned properly and the toilet flush had some sort of residue on itMoved into what we thought was a clean room only to find in the morning a cloth covered chair had a big skid mark on itThe manager did refund us 50% of our bill!

4.5

Wonderful - 4.5 out of 5

Michael Sat, 28 June 2025

Superb

5

Exceptional - 5.0 out of 5

Natalie Fri, 27 June 2025

The staff were so friendly...

Liked: The room was clean and bed was very comfortable. Quiet location.

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Mercure Swansea Hotel Phoenix Way, Swansea
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