Mercure Swansea Hotel eeee - 0808 281 2653
Mercure Swansea Hotel, Phoenix Way, Swansea -0808 281 2653
BOOK ONLINE OR CALL - 0808 281 2653
3.65 out of 5 (1801 Ratings)
2.6 miles from Swansea centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
With easy access to both Central Swansea and the Gower Peninsula Mercure Swansea Hotel has stylish rooms and a lakeside location. The hotel has a restaurant gym and free high-speed WiFi is available throughout. Each room with attached bathroom has a flat-screen TV and internet access. Some have views over the grounds and lake. The Brasserie Restaurant serves seasonal Welsh dishes. The bar has a fireplace and offers lighter meals and snacks. 24-hour room service is available. Feel Good Health Club has a gym which features cardio and weights equipment the hotel can also supply walking guides for the Gower Peninsula and local area. Mercure Swansea Hotel is 9 miles from Gower Peninsula beaches and a 30-minute drive from the Brecon Beacons National Park. Swansea Castle and Marina are both within 3 miles of the hotel.

Check-in time: 15:00   Check-out time: 11:00
Enter Your Dates
1 room
2 guests
Amenities View More
Free Internet
Free Parking
Swimming Pool
Fitness Center
Non Smoking
Pets Allowed
Free Breakfast
Business Center
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Canoeing
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Game Room
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Happy Hour
` Non-Smoking Rooms Available
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Body thermometer available
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Spa services
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)

Mercure Swansea Hotel Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

Write a review


Pleasant - 3 out of 5

Alistair B, Coleshill Mon, 4 March 2013

Overall pretty much as expected - nothing at all to grumble about. Staff really helpful and friendly.

Liked: Great value for money.
Disliked: A little off the beaten track.


Poor - 0.5 out of 5

Lisa Tue, 23 May 2023

Would not go there again.

Liked: old and tired. Rust in the bathrooms and just not great at all.
Disliked: it was old and the food was cold .


Very Good - 4 out of 5

Chris Sun, 21 May 2023

Very good


Disappointing - 2 out of 5

Jane Tue, 16 May 2023

Adequate but not restful

Liked: The staff were helpful
Disliked: No lift in the property which meant dragging my case up the stairsThe floors creaked so much when someone walked along the corridor at night I got very little sleep. One guest laughed that he was going to set the creaking floors to music!


Exceptional - 5 out of 5

Eleanor Mon, 15 May 2023



Good - 3.5 out of 5

Mohammad Mon, 15 May 2023



Good - 3.5 out of 5

Rosati Mon, 15 May 2023


Liked: We had a lot of problem with the keys wasn't working plus the bathroom was flashing all night


Good - 3.5 out of 5

Angharad Mon, 15 May 2023

Quiet hotel with friendly staff

Liked: Staff were efficient and friendly
Disliked: Shower screen made access difficult. Room in need of talc. Bed moved too easily although mattress comfortable.


Very Good - 4 out of 5

Jonathan Sun, 14 May 2023

Great for a quick one...

Liked: Hotel lobby and main reception areas are fresh and modern. Good selection for breakfast and staff were very helpful. Location was great for an event at the stadium.
Disliked: Rooms are very dated. Clean and functional but could do with some modernisation around the place. Value for money is fairly decent.


Very Good - 4 out of 5

Paul Sun, 14 May 2023

Very good


Poor - 1.5 out of 5

Anonymous Sun, 14 May 2023

not worth the money

Liked: great location
Disliked: the bedroom and carpet looked very tired and the bathroom was outdated with the shower screen leaking when the shower was on, needs modernising

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Mercure Swansea Hotel Phoenix Way, Swansea