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Mercure Swansea Hotel eeee - 0808 281 2653
Mercure Swansea Hotel, Phoenix Way, Swansea -0808 281 2653
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BOOK ONLINE OR CALL - 0808 281 2653
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (1861 Ratings)
2.6 miles from Swansea centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
With easy access to both Central Swansea and the Gower Peninsula Mercure Swansea Hotel has stylish rooms and a lakeside location. The hotel has a restaurant indoor pool and gym and free high-speed WiFi is available throughout. Each room with attached bathroom has a flat-screen TV and internet access. Some have views over the grounds and lake. The Brasserie Restaurant serves seasonal Welsh dishes. The bar has a fireplace and offers lighter meals and snacks. 24-hour room service is available. With a sauna the Feel Good Health Club has a gym which features cardio and weights equipment the hotel can also supply walking guides for the Gower Peninsula and local area. Mercure Swansea Hotel is 9 miles from Gower Peninsula beaches and a 30-minute drive from the Brecon Beacons National Park. Swansea Castle and Marina are both within 3 miles of the hotel.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Free Parking
` Pets Allowed
` Restaurant
` Garden
` Golf Course
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Canoeing
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Game Room
` Daily Housekeeping
` English
` French
` German
` Shops on site
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Mercure Swansea Hotel Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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3

Pleasant - 3 out of 5

Alistair B, Coleshill Mon, 4 March 2013

Overall pretty much as expected - nothing at all to grumble about. Staff really helpful and friendly.

Liked: Great value for money.
Disliked: A little off the beaten track.

5

Exceptional - 5 out of 5

Shane Thu, 13 January 2022

Exceptional

Liked: lovely staff

3.5

Good - 3.5 out of 5

Ceri Mon, 10 January 2022

Good

4

Very Good - 4 out of 5

Grifffiths Mon, 10 January 2022

Very good

4.5

Wonderful - 4.5 out of 5

Patricia Mon, 10 January 2022

Superb

0.5

Poor - 0.5 out of 5

Rachel Thu, 6 January 2022

Money grabbing and useless

Liked: Nothing
Disliked: Would ever stay here again, was told after an hour of being in the hotel we weren?t aloud in the restaurant for food as there was an event and room service wasn?t available either.

4

Very Good - 4 out of 5

Catherine Thu, 6 January 2022

Very good

Liked: Very clean, modern and comfortable
Disliked: Some staff were a little frosty- others were lovely. Covid rules meant it was difficult to use facilities like the swimming pool-had to book a slot in advance and they were all booked up. But not necessarily anyones fault just the way things are right now!

4

Very Good - 4 out of 5

Bethan Thu, 6 January 2022

Very good

4

Very Good - 4 out of 5

Steve Tue, 4 January 2022

Very good

Liked: The lady who looked after us in the wedding dinner & the evening party afterwards was excellent

5

Exceptional - 5 out of 5

Alex Mon, 3 January 2022

Exceptional

Liked: been here twice now. staff are always so friendly at the bar. nice and clean rooms

5

Exceptional - 5 out of 5

Leanne Mon, 3 January 2022

Exceptional

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Mercure Swansea Hotel Phoenix Way, Swansea