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Mercure Swansea Hotel eeee - 0808 281 2653
Mercure Swansea Hotel, Phoenix Way, Swansea -0808 281 2653
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BOOK ONLINE OR CALL - 0808 281 2653
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (2162 Ratings)
2.6 miles from Swansea centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
With easy access to both Central Swansea and the Gower Peninsula Mercure Swansea Hotel has stylish rooms and a lakeside location. The hotel has a restaurant gym and free high-speed WiFi is available throughout. Each room with attached bathroom has a flat-screen TV and internet access. Some have views over the grounds and lake. The Brasserie Restaurant serves seasonal Welsh dishes. The bar has a fireplace and offers lighter meals and snacks. 24-hour room service is available. Feel Good Health Club has a gym which features cardio and weights equipment the hotel can also supply walking guides for the Gower Peninsula and local area. Mercure Swansea Hotel is 9 miles from Gower Peninsula beaches and a 30-minute drive from the Brecon Beacons National Park. Swansea Castle and Marina are both within 3 miles of the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Canoeing
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Game Room
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Happy Hour
` Non-Smoking Rooms Available
` Slippers
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Body thermometer available
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)

Mercure Swansea Hotel Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Alistair B, Coleshill Mon, 4 March 2013

Overall pretty much as expected - nothing at all to grumble about. Staff really helpful and friendly.

Liked: Great value for money.
Disliked: A little off the beaten track.

3.5

Good - 3.5 out of 5

Teresa Wed, 17 April 2024

Pleasant and great surrounding overall

Liked: Dog friendly
Disliked: Breakfast could be better

1.5

Poor - 1.5 out of 5

Emilia Wed, 17 April 2024

Poor

3

Pleasant - 3.0 out of 5

Grant Tue, 16 April 2024

Friendly staff. Helpful location hence...

Liked: Location
Disliked: Standard of room too basic. Did request Superior room after offered but then no availability.

2.5

Fair - 2.5 out of 5

Linda Tue, 16 April 2024

Pleasant staff in a good...

Liked: The room was spacious and bed very comfortable Staff were lovely
Disliked: The noise from squeaky floors were awful The person above me woke me every night after 12mn coming in.There are no plugs for phone charging by the bed at either side.The bathroom was a tight squeeze around the toilet / sink area but the walk in shower was great The corridor outside the room has also very squeaky floors disturbing sleep constantly so if I did stay again I would request a top floor room Restaurant prices quite expensive

4

Very Good - 4.0 out of 5

Jonathan Mon, 15 April 2024

Very good

Liked: Good
Disliked: Nothing

4

Very Good - 4.0 out of 5

Violet Mon, 15 April 2024

Very good

Liked: Large room, everything you need is supplied.
Disliked: Costly for food,

5

Exceptional - 5.0 out of 5

Carys Sun, 14 April 2024

Overall a lovely hotel with...

Liked: Breakfast was exceptional. It was freshly cooked and hot! Absolutely beautiful. The room was spacious and homely with all the necessities required.
Disliked: My partner and I both use CPAP machines and there was only one spare plug in the room which was behind the TV and not bear the bed. The heating also did not work.

5

Exceptional - 5.0 out of 5

Mark Sun, 14 April 2024

Nice bar and good Breakfast

Liked: Breakfast was great.
Disliked: Nothing

4

Very Good - 4.0 out of 5

Caroline Sat, 13 April 2024

Very good

4

Very Good - 4.0 out of 5

Sarah Fri, 12 April 2024

Functional, clean and easy

Liked: Easy parking, food facilities on site, clean & functional
Disliked: Bathroom was a bit more dated. A crack in the work surface by the sink meal at the restaurant didn’t seem as freshly cooked as the previous week.

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Mercure Swansea Hotel Phoenix Way, Swansea