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Mercure Swansea Hotel

eeee - 0800 031 8416
Mercure Swansea Hotel, Phoenix Way, Swansea -0800 031 8416
(Map)
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (1873 Ratings)
2.6 miles from Swansea centre
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
With easy access to both Central Swansea and the Gower Peninsula Mercure Swansea Hotel has stylish rooms and a lakeside location. The hotel has a restaurant gym and free high-speed WiFi is available throughout. Each room with attached bathroom has a flat-screen TV and internet access. Some have views over the grounds and lake. The Brasserie Restaurant serves seasonal Welsh dishes. The bar has a fireplace and offers lighter meals and snacks. 24-hour room service is available. Feel Good Health Club has a gym which features cardio and weights equipment the hotel can also supply walking guides for the Gower Peninsula and local area. Mercure Swansea Hotel is 9 miles from Gower Peninsula beaches and a 30-minute drive from the Brecon Beacons National Park. Swansea Castle and Marina are both within 3 miles of the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Canoeing
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Game Room
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Happy Hour
` Non-Smoking Rooms Available
` Slippers
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Body thermometer available
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
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Mercure Swansea Hotel Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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3

Pleasant - 3.0 out of 5

Alistair B, Coleshill Mon, 4 March 2013

Overall pretty much as expected - nothing at all to grumble about. Staff really helpful and friendly.

Liked: Great value for money.
Disliked: A little off the beaten track.

4.5

Wonderful - 4.5 out of 5

Kyle Sat, 26 April 2025

Superb

4.5

Wonderful - 4.5 out of 5

Derry Sat, 26 April 2025

Superb

Liked: Comfortable room helpful. Staff good breakfast

5

Exceptional - 5.0 out of 5

Keena Fri, 25 April 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Dylan Thu, 24 April 2025

Superb

3.5

Good - 3.5 out of 5

Pinak Wed, 23 April 2025

Good

Liked: Location
Disliked: We reported that the shower screen is very small and water is there everywhere on the floor of the bathroom. Noone bothered to remove it.There was a huge size of spider in the toilet.

4

Very Good - 4.0 out of 5

Sarah Wed, 23 April 2025

Very good

3

Pleasant - 3.0 out of 5

Joshan Wed, 23 April 2025

Pleasant

Disliked: The floor was creaking and carpet were dirty. Pillow felt like rock.

3.5

Good - 3.5 out of 5

Vital Tue, 22 April 2025

Good staff and breakfast, but...

Liked: Good tasty breakfast. Good range of options (eggs, bacon, fruits, bread etc.)Very friendly and professional staff.Dog friendly. One of the best prices for "pet allowed" filter.Good location if you on car.
Disliked: Hotel very tired, and need renovation. Very creaky floors.Room is clean enough but can be better.

4.5

Wonderful - 4.5 out of 5

William Mon, 21 April 2025

Very clean very polite staff...

Liked: Staff were friendly and very helpful food was good bed was firm pillows were comfortable
Disliked: The lady at breakfast didn’t seem very happy at all on either day I had breakfast

4

Very Good - 4.0 out of 5

Wood Mon, 21 April 2025

Very good

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Mercure Swansea Hotel Phoenix Way, Swansea
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