Mercure London Paddington Guest Reviews
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Write a review
Thaweerak Sun, 24 August 2025
Poor
Liked: It is near Paddington Station, convenient for travel.
Disliked: I was disappointed from the first day. The receptionist (female, around 9 a.m. when I left my luggage before check-in) was unfriendly and unhelpful, unlike the doorman who was always welcoming and kind. Amenities were incomplete—bathrobes were given only on the last day, slippers and toiletries were not replenished and On day two, I noticed the cleaning was inconsistent, as hair clippings were still in the bathroom until I returned in the evening. At night, the neighboring room was very noisy, and when I called reception, no one answered. I couldn’t sleep well for about three nights.Breakfast was the same every day with little variety. I travel often, and unfortunately, this has been one of my worst hotel experiences.
John Sun, 24 August 2025
Good
Rohaya Sat, 23 August 2025
Pleasant
Elizabeth Fri, 22 August 2025
Exceptional
David Fri, 22 August 2025
Staff good
Liked: Room was ok.
Disliked: A handrail in the shower would be appreciated The restaurant over priced and food range limited
Bethan Thu, 21 August 2025
Pleasant
John Thu, 21 August 2025
Exceptional
Mel Wed, 20 August 2025
Short trip
Liked: Very clean. Complimentary drinks which was lovely. Fantastic location
Ward Wed, 20 August 2025
Very good
Bernice Tue, 19 August 2025
Very good
Liked: A good handy location, room was rather small , but it was comfortable and clean and great for one night