Mercure Glasgow City Hotel

Friendly receptionists and comfortable room. Excellent; would stay again.

Disliked: None.

Good location, rooms small, lacked...

Liked: The locations was good.The person working at the breakfast area today was amazing with my semi disabled friend. He went the extra mile and feel bad i didn't get his name. He was the only highlight of our stay.
Disliked: Rooms too small, lacked facilities and plug use terrible. Rooms small and hot no way to allow in air, unable to open windows not even a fan available in the rooms!Breakfast a shambles, no food left when a party of six came down. Had to wait a long time for food to be put out. Food station unclean and disorganised. Sorry excuse for some of the food provided the sausages were pink and wasn't noticed until someone had eaten one and someone pointed it out. They have since had persistent diarrhea. Shameful to serve undercooked food as we had a heavily pregnant person in our group, so very unsafe.Not being told at check in that the doors would be locked at night and not being told how to get in. Pressed the bell and on one at the desk until after 5 mins leaving us thinking we may not get back in. Won't be returning.

Very good

Liked: Location was very central

A little over priced for...

Disliked: Windows that open more than a crack.

Good

Liked: The staff were very friendly

Superb

Basic

Liked: Location
Disliked: Noise

Good

Staff nice, breakfast good, over...

Liked: The location is fantastic and the breakfast was good with a good choice
Disliked: We have stayed here twice for the location and we book a year in advance, so you can imagine when we get to our room it’s very small. We didn’t have air con and if the window was open the street noise kept you awake, we did hear that the rooms are to be refurbished which will be good as a bit dated, but not sure it’s worth the money we paid for two nights. Very small rooms.

Very good

Liked: Excelent location and clean room
Disliked: Room location had window out into alleyway which was a bit noisy with bottles being emptied into bins a good few times