Mercure Darlington Kings Hotel

Exceptional

Won’t be back

Liked: Trying to think of something positive… the bed was comfortable
Disliked: No service in the bar/restaurant area, waited 20 mins to be served before I gave up and went to Starbucks, staff hide in the office at reception pretending they don’t hear customers in the bar area waiting to be served.

The reception with aircondation but...

Disliked: Very hot no aircondation, I didn’t know that before I book

Superb

The hotel location was ideal...

Liked: There was a good selection of choices at breakfast. The location was excellent for me. Pleasant staff and a very comfortable room.
Disliked: Not sure if it was due to lack of staff but simple things like milk for cereals and hot water for tea were not always topped up.

Good

Liked: Nice staff
Disliked: Air conditioning

Good

Won’t stay again

Liked: Clean
Disliked: So noisy doors banging all night pub opposite loud music

Superb