Mercure Bordeaux Lac Hotel

Exceptional

Pleasant

Liked: A little farther away from the city center, around 25 minutes but it’s closer toGrocery and shopping malls.
Disliked: Traffic during rush hour is horrible.

Exceptional

Very good

Liked: Lovely rooms - we received a free upgrade. Lovely reception area with a grand piano that guests could play. Great breakfast.

Exceptional

Liked: Everything
Disliked: Long time at reception computer frozen etc. Room purchased through booking. Com

Very good

Not so great!

Liked: Room and bedding both clean and bed quite comfortable. Shower water was good and hot.Only a short walk to the Lake for an evening stroll
Disliked: Bedroom was quite cold and heating seemed to be on a static setting. Not ideal if you have just driven up from Costa del Sol.Hallway carpets were dirty as was the carpet in our room and paper had started to peel from the walls in places.General overhaul is needed to bring the hotel to a better standard

Good

Very lovely family/dog friendly hotel

Liked: Very friendly staff, warm, clean, secure parking, dog friendly.
Disliked: Nothing.