Marriott's Shadow Ridge Ii- The Enclaves

Good

I love the vacation can’t...

Liked: I am disappointed I wasn’t even aware of the the resort provided breakfast. I’m going to have to try next time I visit.
Disliked: Only a few thing mabe have some food,drink be amenities. And a pool afterhours for adults only but the resort is amazing either way just way to make More enjoyable .

Superb

Nice and comfortable stay which...

Liked: The different activities provided to enjoy the resort. Room was comfortable and there was a fast response from staff when we needed assistance. If it was more blankets, a ride through the property or assistance on getting the PlayStation set up in our room.
Disliked: Water slide was not usable, didn’t have evening reservations for pickleball and ice maker was not functional in the pool area.

Exceptional

Exceptional

Exceptional

It was just okay

Liked: Pool was nice
Disliked: 2 large roaches in my room, manager stated that they go inside to escape the heat, “no need to worry they are not the little roaches that multiply” I was then told engineering would be over to spray a “safe spray” and someone would be over to empty trash to prevent bugs. Someone came to flush the roaches in the toilet said they could not do anything more than that and left. No one ever came to take out the trash. They only provide two pool towels at the start of your stay, if you ask for new towels they treat you like you’ve asked for their first born. I have never experienced such difficulty requesting for clean pool towels after I was handed the two clean towels I was told I could be charged for them.

Exceptional