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AustraliaMarriott Vacation Club® New York City Guest Reviews
Overall Average Score:
Excellent (4.3 out of 5)
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Chris Wed, 4 June 2025
Nice hotel
Liked: Location , cleanliness,
Disliked: Only one lift working , took an age to get a lift to room , so long staff gave out water to those waiting
Koki Mon, 2 June 2025
Non-stop noisy room to the...
Liked: Very good location, very good matrices, very good bathroom
Disliked: No breakfast offered (as this is not a hotel, but vacation hotel which is another concept), noisy room looking to the inner yard (with the non-stop ventilators of the other buildings, also during the night). We asked for a taxi to JFK airport, the person taking care (William) was not honest and not transparent to us of the price by telling us that the hotel taxi service has the same price as the yellow cab taxi, which was not true as the yellow cab is 85 USD and the hotel taxi is 95 USD (to which the hotel taxi driver added 10 USD for toll when arriving (and not telling in advance) at the JFK airport).
Christopher Fri, 30 May 2025
Disappointed
Liked: The staff was friendly
Disliked: The room we were put in was next door to a room being remodel so constant construction noise. Floor in the room peeling. Headboard peeling out let's useless not worth what we expected at all. Could have gotten a better room at a motel 6 stayed in better hotels for less money. Never told about the construction
Annette Sat, 24 May 2025
Passable
Ayala Sun, 11 May 2025
No one care if you...
Liked: Nothing.
Disliked: We requested monrhs before:"A quiet room, on a high floor away from the elevator", but received a room on the 4th floor, facing the street and opposite the elevator. On top of everything, renovations were done on the floor at 7pm.
Phyllis Wed, 30 April 2025
My stay was fantastic. I...
Liked: Very clean facility. The staff was very friendly and eager to help you.
Disliked: The one and only small thing I didn't like was having to go back and forth to another floor for ice.
Florian Mon, 28 April 2025
Good
Micheleen Mon, 28 April 2025
My stay was good. The...
Liked: Friendly staff
Disliked: Not a big selection of breakfast items
Jeffrey Tue, 22 April 2025
Superb
Melissa Wed, 16 April 2025
Good
Liked: Great location. There seem to be some construction on the rest of the rooms on our floor, but we were gone most of the day. Roof top bar was nice even if we only went up to take a peak. Staff was very friendly and helpful.
Disliked: The bathroom sink only seemed to have one temperature, scolding hot. When you put the water on the cold side, there was no water pressure. The room was a bit on the smaller side for a family of 4.
